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Sterling McCall Toyota

Houston, TX

4.2
749 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 749 reviews

August 09, 2023

Excellent service advisor (Luis) who stays in touch when I need service and during service. More

by maher0869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

August 08, 2023

Great service. Work done on time. Pictures to show the problems. Service advisor Brian P was excellent More

by jimmaritato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pinfold
Aug 23, 2023 -

Sterling McCall Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 05, 2023

Great customer service , great communication Pedro was very nice and made suggestions visit was good More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

August 04, 2023

Overall I was satisfied, only issue I had was the rep was really trying to sell me more than I needed, example he said I needed New wipers I just installed new wipers 2 weeks ago, said I needed New tires, th More

by fsaldana031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Oct 03, 2023 -

Sterling McCall Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

August 04, 2023

Great service! ! Brian L. and Brandon are very honest and provide great, fast and professional service! More

by Ju.taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon , Brian Luviano, Elizabeth Ayala
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

August 03, 2023

Great staff made trip worth it. Very knowledgeable and friendly paying attention to all my requests More

by etucker1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

August 03, 2023

Adi is really very good take care customer . Good customer service this place . ThNk you very much More

by aminnalini2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

August 03, 2023

My visit to have my car serviced was really nice; however, I had to leave it over for a day to have some necessary repairs done. To make this service go smoothly, a rental vehicle was offered and I a More

by Betty_harris49
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Solorio
Aug 03, 2023 -

Betty_harris49 responded

My visit to have my car serviced was really nice; however, I had to leave it over for a day to have some necessary repairs done. To make this service go smoothly, a rental vehicle was offered and I accepted because I had to get home to take care of important paperwork. My advisor at the dealership helped make this go smoothly and answered all my questions.

August 03, 2023

Great Service rep (Luis Hernandez)car return/delivery person, cashiers, lunch reliever (Brandon) overall personnel great representation. More

by Bmthomas1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

August 02, 2023

I didn’t buy my vehicle from them but I was in a minor accident and my insurance company sent me to their repair center and they did an excellent job and the service was top notch ,I was impressed so when More

by Guycol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service specialist Adi Diaz
Aug 23, 2023 -

Sterling McCall Toyota responded

We are glad we could help!

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