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Sterling McCall Toyota

Houston, TX

4.2
743 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 743 reviews

August 22, 2023

Inattentive, missed notes for the order 3 times, inaccurate in during the service, long waiting, the appointment means nothing, much less service done compared to what was advertised More

by Vlad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember the names of the employees
August 22, 2023

Good customer service at this dealer. I am very happy to buy a Camry here. More

by mle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Portillo, Jose
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

August 22, 2023

The personnel are nice and courteous . They explained the things to be done..They worked good. More

by Antonio.saldon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Mello, Brian Luviano, Elizabeth Ayala
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for being our customer, we appreciate your kind words!

August 21, 2023

Bought a 2005 Lexus SC430. Not drove the car for a tank of gas. The starter is bad. The car won’t start. The deal ship did not tell the truth about the car. They told me a More

by kwokyan27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Luviano, Elizabeth Ayala
August 19, 2023

Excellent service. Customer service superb. Jose was professional and helped expedite the waiting period. Thank you. More

by xmasd07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

August 18, 2023

Clean areas reception, garage, lounge, parts, restroom. With available drinks coffee, vending machine. Polite and accommodating personnel More

by rdelgado.1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony service department
Aug 23, 2023 -

Sterling McCall Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 18, 2023

Very efficient and cordial associates. On time workmanship and reliable to the extreme. Attaboy toyota boys. More

by yusuf2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano
Aug 23, 2023 -

Sterling McCall Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 17, 2023

The service, sales and financial group of people have been nothing but positive as far as taking care of my needs. I take care of my financial part on the internet and it is great. The sales people alwa More

by janicesue65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of the device people and all the sales people that I had dealings with and their financial is outstanding , Brian Luviano, Elizabeth Ayala
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 16, 2023

Great service from Victor Ugo! He always delivered! We got what we ask for and expected. More

by lehuey79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

August 15, 2023

Good for nothing service department wasted two hours. Always wanted to make you buy unnecessary services and doing nothing for the warranty items. More

by Ketan shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Luviano, Elizabeth Ayala
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