Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
743 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 743 reviews

September 11, 2023

Great and efficient, we did not wait a single minute. Professional and fast. Place to go More

by andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Sep 14, 2023 -

Sterling McCall Toyota responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 10, 2023

Very Long Waits Servive Advisors seem stressed due to work overload There seem a to be plenty of labor force service space as big as it is not big enough to accommodate such high volume More

by moeebrahimMoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Oct 03, 2023 -

Sterling McCall Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

September 08, 2023

The service representative that attended to me did a great job. I was attended to speedily with details explanation about my car condition and what I needed to do also. Very satisfied with what I went t More

by edosa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilson
Report | Print
Sep 26, 2023 -

Sterling McCall Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 08, 2023

(1) It is swindling. Failed to provide reliable information. Suggested repairs that are not needed. (2) Long waiting time. (3) Swindled another old woman for unnecessary More

by Luke Ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
September 07, 2023

Always great service Timely and efficient Brayan is great and always helpful and knowledgeable as usual More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan Lehrer, Brian Luviano, Elizabeth Ayala
Report | Print
Sep 10, 2023 -

Sterling McCall Toyota responded

We are thrilled that Bryan provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 06, 2023

Very helpful in helping make an educated decision on my vehicles needs and the budget that was affordable More

by Tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Sep 09, 2023 -

Sterling McCall Toyota responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 04, 2023

Change Brake fluid. Dealer didn’t turn off warning sign from dashboard during previous service More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Howell
Report | Print
Sep 13, 2023 -

Sterling McCall Toyota responded

Thank you for taking the time to leave us a review! We apologize for the oversight during your previous service where the warning light was not turned off. We appreciate your feedback on things we need to improve. We will look forward to the pleasure of your business again!

September 02, 2023

Both the advisor Adi and the so called service manager suck!! The worst customer service at the worst dealership!! More

by bishwaghimire4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adi
Report | Print
September 02, 2023

Quick and easy experience definitely will be returning for my maintenance. Gus was very informative. More

by gloria_stephanie09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Charles
Report | Print
Sep 06, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 02, 2023

Personal attitudes, efficient, and knowledgeable. Referred me to their specialist in the replacement of damaged wind shields. Worked well as a team. Responded well to every issue. More

by carl.c.fletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano
Report | Print
Sep 06, 2023 -

Sterling McCall Toyota responded

Thank you for leaving a review and for choosing Sterling McCall Toyota. We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated. We look forward to the opportunity to serve you again.

1
...
53
54
55
...
75