Back

Sterling McCall Toyota

Houston, TX

4.2
997 Reviews

9400 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 997 reviews

April 03, 2024

Great service! Wonderful experience! Very professional, friendly, knowledgeable and helpful. Everything was handled in a timely manner. Will gladly recommend to fri More

by joemegwa1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Apr 05, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 02, 2024

I've always gotten my Toyota repaired at this dealership because of the good service. The advisors I’ve dealt with are very knowledgeable. The multi-point inspection helps to keep you aware of any potentia More

by andivo41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan Lehr
Apr 06, 2024 -

Sterling McCall Toyota responded

That's great to hear! We're glad that you've had good experiences with our dealership's service for your Toyota. Our advisors are dedicated to providing knowledgeable assistance, and we're pleased that the multi-point inspection process helps keep you informed about your vehicle's condition. We're here to help and ensure your continued satisfaction with our services!

April 02, 2024

Dealership is nice. Garni at Sales is really nice and friendly. This is my 2nd car buying from him. Finance department is horrible. I financed for 72 month but they w More

by Sha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garni
Apr 12, 2024 -

Sterling McCall Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 01, 2024

Mr. Edwin and Ernest Umana delivered great services and on time. Very please with services. More

by Phan5669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin, Ernest
Apr 04, 2024 -

Sterling McCall Toyota responded

It's fantastic to hear that you had a great experience and that Edwin and Ernest provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 01, 2024

Dealership was great, sales manager and sales man were fantastic. I would 100 percent buy here again. Thank you Krystal and Tunde. More

by Connorspencerr
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Tunde Samuel, Krystal Belle
Apr 05, 2024 -

Sterling McCall Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 01, 2024

You're a wonderful professional thank you I'm 15 words and it was fast it was a pleasant experience I enjoy the part that I'm getting my money's worth on my maintenance on my car More

by ljojuana82
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Apr 05, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 01, 2024

Time-Consuming and SLOW as well and it is in a horrible location. Not people person location More

by Juan.pineda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Luviano, Elizabeth Ayala
Apr 03, 2024 -

Sterling McCall Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 26, 2024 -

Sterling McCall Toyota responded

Thank you for bringing this to my attention. I apologize that your visit took longer than expected. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Paul Krenzer Aftersales Director pkrenzer@group1auto.com

March 30, 2024

Great service and fast on customer help. Professional, knowledgeable for all question need. Team worked More

by Cuongnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
Apr 03, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

I had an exceptional experience purchasing my brand new hybrid RAV4 at this dealership. The master salesman Mr Bhong Zausa, was truly awesome, providing top-notch service and expertise throughout the proce More

by Mh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Guy was great too!
Apr 04, 2024 -

Sterling McCall Toyota responded

Thank you for sharing your exceptional experience purchasing the brand-new hybrid RAV4 at our dealership! We're thrilled that Mr. Bhong provided you with top-notch service and expertise, making your car-buying process smooth and enjoyable. Our team takes pride in our professionalism and attention to detail, and we're delighted that it contributed to your positive experience. We appreciate your recommendation and look forward to serving you again in the future!

March 29, 2024

Great customer service. Great dealership. Great cars. Great service advisors. Great parts department advisors. Great More

by Dsimpson065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
Apr 03, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

...
54
...