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Sterling McCall Toyota
Houston, TX
749 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 19, 2023
Greta experience super reliable job just need a little work on is working a little faster other Thant that super great love it work on is working a little faster other Thant that super great love it More
by Ealvarez00
Employees Worked With
Luis G. Hernández , Brian Luviano, Elizabeth Ayala
October 19, 2023
Aquí todos son muy cordiales uno se siente muy bien atendido, en el área de espera tienes café y otras bebidas gratis, también tienes snack y be idas de maquina. Excelente atendido, en el área de espera tienes café y otras bebidas gratis, también tienes snack y be idas de maquina. Excelente More
by daisbely
Employees Worked With
Brian Luviano
October 18, 2023
The service manager was nice and understanding. However, their service reps are not fully trained and not thoroughly inspecting the vehicle when I brought it in for service. They wasted my time whe However, their service reps are not fully trained and not thoroughly inspecting the vehicle when I brought it in for service. They wasted my time when something simple could’ve been fix if it was done properly at the beginning. Took them 3 hours to figure out that there was some plastic piece stuck on my door which were causing the popping noise whenever I opened my driver side door. More
by Tri
Employees Worked With
Brian Luviano, Elizabeth Ayala
October 17, 2023
The overall experience is excellent, Oscar Cassess has been always professional and keeps his clients updated, in terms of vehicle maintenance. been always professional and keeps his clients updated, in terms of vehicle maintenance. More
by tamertxh
Employees Worked With
Oscar Cassess
October 16, 2023
Very good service. . Keep up the good work 👍👍.. Excellent very satisfying.. The staff and service team treated like family and not just customer. . Keep up the good work 👍👍.. Excellent very satisfying.. The staff and service team treated like family and not just customer. More
by foysal80
Employees Worked With
Brian Luviano, Elizabeth Ayala
October 13, 2023
Had a terrible experience this month. Brought my car in for routine service, oil change and tire rotation. After more than two hours I had to track down my service provider to get a sta Brought my car in for routine service, oil change and tire rotation. After more than two hours I had to track down my service provider to get a status. He finally showed me the multi point inspection results which found five critical items that needed repair right away. They also said my tires needed to be replaced, but gave no specifics. I declined any further work on my car and paid for my bill. Once I saw the bill, they DID NOT rotate the tires and never told me about this. My tires have plenty of tread life still remaining. I do not recommend taking a vehicle to them for service. More
by slevine54
Employees Worked With
Jose Portillo
October 12, 2023
WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. Very unprofessional advisor’s. I took my car for oil change and they took too long and left my car with AC on for hours and they didn’t call and no Very unprofessional advisor’s. I took my car for oil change and they took too long and left my car with AC on for hours and they didn’t call and notify me when it was ready. More
by Eddie
Employees Worked With
Edwin , Brian Luviano, Elizabeth Ayala
