Sterling McCall Toyota

Fast, courteous, and they do a great job! I was in and out very quickly. Very satisfied. I was in and out very quickly. Very satisfied. More

I would like to say thank you to Ernest for helping me out with everything I needed to get my car serviced & I would also recommend him to anyone that goes to Sterling Toyota for service! I just wish the out with everything I needed to get my car serviced & I would also recommend him to anyone that goes to Sterling Toyota for service! I just wish the labor cost wasn’t as high as the actual parts cost but I still give 5 stars for the work & time this dealership put in! More

Only the 2nd time, within a span of 2 months, that I've ever visited this dealership despite living in Houston for 22 years and owning 4 Toyotas vehicles all bought brand new. Service speed was terrible in ever visited this dealership despite living in Houston for 22 years and owning 4 Toyotas vehicles all bought brand new. Service speed was terrible infact non existent. You can see the mismanagement right from when you drive up to the service bay. 3.5 hours for oil change and 2 fluid replacements. The text showing vehicle service status doesn't give reliable info. My vehicle stayed in check in status for over 2 hours. I had to message the service advisor and that's when it moved to second phase of inspection which took another 45 minutes. Old fluids were never shown. I have to just believe that the fluids and oil were changed in my vehicle for which I paid $430.00 The timing of the entire process makes me doubt if any work was actually done on my car and I don't feel confident about the service done. No paper floormats in the car, no car wash after service, oil change reminder sticker was not changed, I asked for air check which was not done since tpms light is still on. Absolutely no signs of any work being actually done. They sent me a summary or bill pdf of the work done and it showed a total of over $2500 which included all the suggested services for the vehicle and not just the ones I agreed for. Then I had to walk all the way from the cave of a service lounge to the service bay to get a clarification about that. Cars being brought out after service is another major fiasco. Completely mismanaged dealership. Previously I went there to look for a new car. None of the sales guys even walked upto us or asked us about what we were there for. Will never be doing any business with this dealership/location. More

Very good experience. No pressure in finance office. Got a great price in sales. Got price and exact car I wanted. No pressure in finance office. Got a great price in sales. Got price and exact car I wanted. More

This dealership has the most kind and efficient workforce, in particular Mr Adil Saleem, who went the extra mile to get my car serviced. Miss Hannah was also very supportive and helpful in getting workforce, in particular Mr Adil Saleem, who went the extra mile to get my car serviced. Miss Hannah was also very supportive and helpful in getting the job done well in time as I had the most beautiful coffee on the house. Yes, do not miss their amazing coffee machine. More

Nilson was knowledgeable and professional. I am very satisfied with the service performed on my vehicle. He made sure the service was done right; all the staff were professional. I am very satisfied with the service performed on my vehicle. He made sure the service was done right; all the staff were professional. More

Nilson was knowledgeable and professional. I am very satisfied with the service performed on my vehicle. He made sure the service was done right; all the staff were professional. I am very satisfied with the service performed on my vehicle. He made sure the service was done right; all the staff were professional. More

Ernest was extremely friendly and helpful with routine maintenance and repairs to the oil pan gasket. maintenance and repairs to the oil pan gasket. More

My service technician was great. Kept me informed all the way. Very professional and helpful. Kept me informed all the way. Very professional and helpful. More

Great service from the salesman Jordan Abuain. Very attentive and professional. Denzel was not my salesman but came and talked to me as well. He made me feel comfortable with the buying process. F Very attentive and professional. Denzel was not my salesman but came and talked to me as well. He made me feel comfortable with the buying process. Finance was friendly but tried to upsell on everything, but that's to be expected. Overall, Jordan made the buying process easy and seamless and Denzel helped me feel comfortable with the whole process More