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Sterling McCall Toyota

Houston, TX

4.2
995 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 995 reviews

March 27, 2025

Timely and efficient. My rep was very professional and informative. I was not satisfied with the time I waited after I was told my vehicle was ready. I waited outside at l More

by lodrummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know
Mar 28, 2025 -

Sterling McCall Toyota responded

Hello, thank you for leaving feedback. Please reach out to us at (713) 270-3900 so we may identify ways to improve your experience.

March 27, 2025

I am so excited, enjoying my new 2025 RAV4 Hybrid,Camilo was so professional and patient with me,If you are looking for a new Toyota vehicle Sterling McCall Toyota you have to visit,,thank you Camilo More

by J Montes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Camilo O
Mar 28, 2025 -

Sterling McCall Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2025

They are the Best. Took my car to Fred Haas (where I purchased from) but they never diagnosed leaky gasket issues. Tried to sell me other unnecessary products. The same More

by DMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilson Flores and the Manager
Mar 28, 2025 -

Sterling McCall Toyota responded

Hi, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Toyota!

March 25, 2025

Good reliable service! Knowledgeable service managers like Rey Que are dependable and trustworthy! And i depend on him! More

by wilwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey Qui
Mar 28, 2025 -

Sterling McCall Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rey here at Sterling McCall Toyota! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2025

Under construction currently but still taking care of customers in the service department. Thank you. More

by gdeshano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilson
Mar 28, 2025 -

Sterling McCall Toyota responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2025

They didn’t reset my sensor , so still shows I need maintenance. Left dirty rag inside car and oil smudges inside on seats. More

by Cristinaa04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
Mar 27, 2025 -

Sterling McCall Toyota responded

Thank you for sharing your experience with us. I’m very sorry to hear that your visit didn’t meet expectations, and I’d appreciate the opportunity to speak with you directly to make things right. When you have a moment, please reach out to me by email so we can discuss how we can improve your experience. Sincerely, Keegan Savell Service Manager ksavell@sterlingmccalltoyota.com

March 23, 2025

Hannah made our experience smooth and wonderful! Thank you Hannah for taking care of us and our car. We will definitely use Hannah going forward for any service needs! More

by Tiffk08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Mar 24, 2025 -

Sterling McCall Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota. We hope you have a great day!

March 22, 2025

Excellent customer service, from the salesman Diego and the Finance department, they attended to all my requests and answered my questions in the best way. More

by Annabella Molina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DIEGO ALMAGUER /gandreakos
Mar 24, 2025 -

Sterling McCall Toyota responded

Hello Annabella, we're happy you found Diego to be so supportive during your experience here at Sterling McCall Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2025

Excellent sales consultant. He knew the inventory, differences in models and trims, helpful in explaining the options, and the pros and cons. He was very friendly and easy to wo More

by Steven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denzel Bates
Mar 24, 2025 -

Sterling McCall Toyota responded

Hello Steven, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2025

Service department is thorough and efficient. Lounge area is very comfortable to wait. Agents are friendly and knowledgeable. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
Mar 24, 2025 -

Sterling McCall Toyota responded

Hello Steven, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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