
Sterling McCall Toyota
Houston, TX
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I have appointment so we waiting 2 hours when finishes I look ticker next service due no change, tire pressure low, still show go dealer manternane . No good for service look ticker next service due no change, tire pressure low, still show go dealer manternane . No good for service More
I feel like James Chatman cheated me. He has no customer service. I came to service my car and spent 5 hours. I told James Chatman that my brake was making noise, he already concluded it He has no customer service. I came to service my car and spent 5 hours. I told James Chatman that my brake was making noise, he already concluded it was brake pad and charged me $500. I feel cheated, if I didn’t tell him about the brake, he wouldn’t know to charge such amount. I feel cheated and am unhappy with the service cause the car still makes noise, I feel bad and cheated. His name is James Chatman at Houston location. Am not happy More
I had an appointment for 1 o’clock,tech told me that it would take an hour and a half. I literally set for two hours and a half just for oil change. Why should a customer wait two hours and a half for oil would take an hour and a half. I literally set for two hours and a half just for oil change. Why should a customer wait two hours and a half for oil change and head an appointment. Why More
Oscar Casas and the workshop crew were extremely helpful and attentive to questions. I am impressed by their eagerness to explain issues and resolve problems. Everyone provided excellent customer service. and attentive to questions. I am impressed by their eagerness to explain issues and resolve problems. Everyone provided excellent customer service. More
Was charged more than expected. No service agent came to help or advise on service. Seemed like a very transactional experience than a genuine customer No service agent came to help or advise on service. Seemed like a very transactional experience than a genuine customer More