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Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
749 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 749 reviews

October 26, 2023

Good service very helpful I always come this place Thank you Guso Charles for your help. More

by Sameer Patel
Recommend Dealer
Yes
Employees Worked With
Guso
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Oct 31, 2023 -

Sterling McCall Toyota responded

We are pleased to hear that you received good service and found our staff to be very helpful. It's great to have a reliable place that you always return to. Your feedback is appreciated!

October 26, 2023

Great service and prompt notifications of any changes during the work. Pricing quoted was pricing charged. Quality work. Would use again. More

by stephensj58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
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Nov 01, 2023 -

Sterling McCall Toyota responded

Receiving great service, prompt notifications of any changes, consistent pricing, and quality work is a recipe for a positive experience. It's excellent to hear that you would use the service again. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 25, 2023

The service representative is very professional and courteous to help me for the vehicle. The service was completed within an hour. More

by stevekliang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana
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Nov 01, 2023 -

Sterling McCall Toyota responded

Having a professional and courteous service representative who efficiently helps with your vehicle and completes the service within an hour is a positive experience. It's great to hear that your visit went well. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 25, 2023

Job done less than an hour. Great improvement from last time. Kudos to you all. More

by Sienna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Roe, Brian Luviano, Elizabeth Ayala
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Oct 31, 2023 -

Sterling McCall Toyota responded

It's great to hear that the job was completed in less than an hour, and it's especially pleasing that you noticed an improvement from your last visit. Efficient service and improvements in service experiences are valuable. Your feedback is appreciated.

October 24, 2023

The staff was friendly and polite also they do a good job. I am satisfied More

by Jennifer henriquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis hernandez, Brian Luviano, Elizabeth Ayala
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Oct 31, 2023 -

Sterling McCall Toyota responded

We are glad to hear that the staff was friendly and polite and that you're satisfied with the job they did. Friendly and courteous service, along with satisfaction, is important for a positive service experience. Your feedback is valued!

October 22, 2023

you are very good! We really appreciate what you did for us today. Nice to be your customer. More

by Son hoang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Oct 24, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words! We are here to assist and provide information to the best of our ability, and we are glad to hear that you appreciate the help. We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

Muy buen servicio muy satisfecho con todopersonas muy amables servicio muy rápido volvería a comprar ahi More

by Saramartinez576
Recommend Dealer
Yes
Employees Worked With
Jose
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Oct 24, 2023 -

Sterling McCall Toyota responded

Es fantástico saber que recibió un muy buen servicio, que quedó muy satisfecho con todo, que encontró a la gente muy amable y que experimentó un servicio rápido. La satisfacción del cliente, la amabilidad y la eficiencia son factores importantes para crear una experiencia positiva. Es maravilloso saber que consideraría comprarnos nuevamente. Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

October 20, 2023

On yesterday 10/19/23 I arrived at Sterling McCall in a tow truck. It was 1030am. My car is a 2018 Toyota Camry which was being towed. Oscar Casas was the customer service advisor. He told me my wait would More

by Mrs. Blanche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Casas
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October 20, 2023

Everything was good and Rep was nice and communicated the process of what needed to be done. More

by yaeeshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
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Oct 24, 2023 -

Sterling McCall Toyota responded

We are pleased to hear that everything went well and that your representative was nice and effectively communicated the process of what needed to be done. Clear communication and a pleasant service experience can make a significant difference. We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

First time taking my car here, Nilson was a super nice and helpful, he answered all my questions. More

by karen.lara0493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilson
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Oct 24, 2023 -

Sterling McCall Toyota responded

It's great to hear that Nilson at Sterling McCall Toyota provided you with a super nice and helpful experience during your first visit. Having your questions answered and receiving excellent customer service can make a significant difference in your overall experience. We appreciate your business. We look forward to assisting you in the future.

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