
Sterling McCall Toyota
Houston, TX
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C for a simple oil change for the car with an online appt time. Took over 3 and half hours to have it be done from the time it was dropped off. Was given no estimation or update on how long it will be during time. Took over 3 and half hours to have it be done from the time it was dropped off. Was given no estimation or update on how long it will be during the process. Will be going elsewhere from here on out. Save your time and try another dealership or auto shop maybe for faster service. More
Very great service from drop off with service advisor and mechanics! I trust bringing my car here :) Cashiers could have been more attentive, had me waiting for my paperwork to pay and never let me know whe mechanics! I trust bringing my car here :) Cashiers could have been more attentive, had me waiting for my paperwork to pay and never let me know when there arrived until I asked. Still give this dealer a 10/10! More
Great! It was a great experience. My worker was very nice and stayed in engage the engaged the entire process. It was a great experience. My worker was very nice and stayed in engage the engaged the entire process. More
Dealership is clean and very organized. Customer waiting area is very nice. I will recommend this dealership to my friends and relatives. Customer waiting area is very nice. I will recommend this dealership to my friends and relatives. More
Nelson always takes care of me. Their entire service team are very friendly. Always confident I’m getting the best advice to keep my vehicle up to date in all its service needs. My Their entire service team are very friendly. Always confident I’m getting the best advice to keep my vehicle up to date in all its service needs. My vehicle is always ready when they say it is, even faster in most cases. More
The dealer is clean organized the sales man is educated, nice , knowledgeable ,polite went above and beyond to help us he exceeded our expectations from begging to end it was a great experience I would like nice , knowledgeable ,polite went above and beyond to help us he exceeded our expectations from begging to end it was a great experience I would like to recognize JJ the sales he did a great job. More