Sterling McCall Toyota

It took much longer than I was told to program a key. Secondly, I asked to get an issue resolved with a dash cam connection to the new phone I have and they pawned the problem off to another department Secondly, I asked to get an issue resolved with a dash cam connection to the new phone I have and they pawned the problem off to another department after I had already waited several hours. I could have been told this prior to waiting and have the issue resolved before or once they were finished with my trucks service. The rep was very busy it seemed but why make an appointment when they over crowd the service department anyway. The energy of the other clientele seemed annoyed as well from what I gathered. Seems that it’s a numbers game and not a quality service driven program being run at Sterling McCall Toyota Service. More

Receiption is friendly and set up information very soon, the service is very quick, no need to wait long time. the service is very quick, no need to wait long time. More

It’s always a pleasure to bring my car for maintenance here since years ago! It’s very easy to check in and out and quick. Carlos Flores is helpful and knowledgeable about everything; always looking for here since years ago! It’s very easy to check in and out and quick. Carlos Flores is helpful and knowledgeable about everything; always looking for solutions. I highly recommend this location to anyone ! More

Thanks for being a place where I can continue to schedule and have maintenance done on my very stalwart Toyota vehicle. and have maintenance done on my very stalwart Toyota vehicle. More

Horrible service. Almost 3 hours for an oil change and tire rotation (if rotation was done) and I had a scheduled appt! My truck was NOT in a service bay until I asked Almost 3 hours for an oil change and tire rotation (if rotation was done) and I had a scheduled appt! My truck was NOT in a service bay until I asked how much longer at 2 hour mark. 30 more minutes they say. I was told I didn’t know all that goes into an oil change. Sexist? Yes, but more likely trying to cover for their mistake. Might as well keep going, cashier wasn’t very friendly either. More

Bryan give us a great customer service. Tell us exactly what we need. I will come back and for sure I will ask for him to help us. Tell us exactly what we need. I will come back and for sure I will ask for him to help us. More

Im reviewing out maintenance service and give a big thx to our advisor Tony He is the best. to our advisor Tony He is the best. More

The dealer provided excellent service! !! The gentleman Mr Jose explained the service in detail, and provided prompt service! !! The gentleman Mr Jose explained the service in detail, and provided prompt service! More

Bring car in for maintenance for 6 months , waiting over an hour , only rotate tires an hour , only rotate tires More

This is the 2nd car I have purchased at this dealership! They are very thorough and courteous! They are very thorough and courteous! More