Sterling McCall Toyota

My family has been coming to this dealership for many years. Recently I have seen a change in wait time. I used to be able to come get an oil change and wait for about an hour. Any day of the week. Now i years. Recently I have seen a change in wait time. I used to be able to come get an oil change and wait for about an hour. Any day of the week. Now it took 5 hours to do an oil change. I have had to leave and not be serviced because the wait time was 3 hours. I am not sure the dealership can deal with the volume of customers they have. More

They did a good job today I just wanted the basic oil change service for the mileage I'm at and that's what they did. change service for the mileage I'm at and that's what they did. More

Friendly and courteous personnel and helpful in every step of the way. My representative included, she was helpful with every concern I had step of the way. My representative included, she was helpful with every concern I had More

Amazing service! Loved the fast service and smiles in the workers' faces. Highly recommend going here:) Loved the fast service and smiles in the workers' faces. Highly recommend going here:) More

I get wonderful priority service every time I go there. It's done right the first time and quickly. Everyone there is courteous and capable. It's done right the first time and quickly. Everyone there is courteous and capable. More

I have made an appointment online for an oil change but have wait more than 5 hours . have wait more than 5 hours . More

It's a quick service place for almost six services with in 30 minutes done, only thing the tire pressure showed in the app 4 tire with different pressure, the service technician not knowing about the Toyot in 30 minutes done, only thing the tire pressure showed in the app 4 tire with different pressure, the service technician not knowing about the Toyota service app. More

Person helped me was very nice and knowledgeable. Friendly and courteous. Also knowledgeable. Timing was fair. Friendly and courteous. Also knowledgeable. Timing was fair. More

At the entrance, I was told to go that way, then mentioned few problems in car, I was told after car service here, go to the other area and they will inspect it and solve the issue. When I went ther mentioned few problems in car, I was told after car service here, go to the other area and they will inspect it and solve the issue. When I went there in line after 20 mins, on my turn, I was told this place is busy and come another day day. They cannot take me in for the solution. In addition, on the appointment call, I was told that they will wash my car. Overall, it was disappointing experience. More

Sterling McCall Toyota has been my service provider for three Prius cars, the last one being a Prime. They have uniformly given very good and honest service and keeping my cars going for more years than cu three Prius cars, the last one being a Prime. They have uniformly given very good and honest service and keeping my cars going for more years than customary. More