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Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
752 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 752 reviews

January 10, 2024

Great on service not good on trade-ins after purchasing a new vehicle and the depreciation in such a short time. You need to work on that. More

by j.lagow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano
Report | Print
Jan 12, 2024 -

Sterling McCall Toyota responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (713) 270-3967. I look forward to speaking with you. Keegan Savell General Manager (713) 270-3967 Ksavell@sterlingmccalltoyota.com

January 07, 2024

Excelente servicio y muy profesionales en su trato, 100% recomendable, te explican los servicios que tu auto necesita y te recomiendan los especiales que ofrecen. More

by chesam95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano
Report | Print
Jan 09, 2024 -

Sterling McCall Toyota responded

¡Estamos encantados de saber que tuvo una excelente experiencia! ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

January 06, 2024

Everything was easy from the start till the end of the deal. The agent who called was very courteous. More

by Nash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Jan 09, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

Great and friendly service, clean and comfortable waiting area, fast and efficient delivery, completely satisfied with the overall interaction. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Jan 09, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

They get you in quickly and take care of all your concerns or services that you requested. More

by Tweety
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Jan 06, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

Great service and a company you can trust. I have a 2017 Toyota Rav 4 Hybrid with 58,000 miles . First time I’ve had work on the brakes front and back replaced. Car was evaluated and everyth More

by infinity8mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jan 06, 2024 -

Sterling McCall Toyota responded

It's wonderful to hear about your positive experience with the service provided for your Toyota Rav4 Hybrid! Having your brakes replaced for the first time at 58,000 miles is a significant milestone. Carlos, your service advisor, was a great help throughout the process. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 03, 2024

Service is always fast and thorough personnel is competent could use a cashier and express More

by veyoung2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 04, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a fast and thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

they never keep their promises about estimated service time and the specialist who represented was impolite More

by ercankaraalioglu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest
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Jan 04, 2024 -

Sterling McCall Toyota responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Art Whatley the Service Director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Keegan Savell, General Manager ksavell@sterlingmccalltoyota.com

December 31, 2023

Fast and friendly service. Let me know everything they were going to do. Tarota top off fluids. Awesome job! More

by Sheshe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Jan 03, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a fast and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 30, 2023

Very professional and punctual. Took the time to discuss details and called me once the work was completed More

by remistmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Jan 03, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a professional and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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