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Sterling McCall Toyota

Houston, TX

4.2
995 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 995 reviews

August 20, 2024

Always friendly and clean. Make you feel a home with great coffee. Thank you lots. More

by breauninger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus, Brian Luviano, Elizabeth Ayala
Aug 23, 2024 -

Sterling McCall Toyota responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2024

Nicolas was very friendly and respectful to my needs. My car was fixed well and on time More

by charity0421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas, Brian Luviano
Aug 19, 2024 -

Sterling McCall Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2024

Very great service from drop off with service advisor and mechanics! I trust bringing my car here :) Cashiers could have been more attentive, had me waiting for my paperwork to pay and never let me know whe More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johncarlos V.
Aug 19, 2024 -

Sterling McCall Toyota responded

Hi Helen, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Toyota!

August 17, 2024

Awesome service for my car and the service advisor is the best Mr Edwin solario he is always update me about the car More

by badtzandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Aug 19, 2024 -

Sterling McCall Toyota responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from Edwin, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2024

Great! It was a great experience. My worker was very nice and stayed in engage the engaged the entire process. More

by Edna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray, Brian Luviano, Elizabeth Ayala
Aug 19, 2024 -

Sterling McCall Toyota responded

Hello Edna, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Sterling McCall Toyota

August 16, 2024

Dealership is clean and very organized. Customer waiting area is very nice. I will recommend this dealership to my friends and relatives. More

by Conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey Qui asst service mgr
Aug 17, 2024 -

Sterling McCall Toyota responded

Hi, thank you so much for your positive comments about Sterling McCall Toyota! Thanks again for the recommendation, and have an amazing day!

August 15, 2024

Good service. No carwash though. Overall it was okay. Could offer snack to the customer More

by stoverjair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Aug 15, 2024 -

Sterling McCall Toyota responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Art Whatley the Service Director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Keegan Savell, General Manager ksavell@sterlingmccalltoyota.com

August 15, 2024

Nelson always takes care of me. Their entire service team are very friendly. Always confident I’m getting the best advice to keep my vehicle up to date in all its service needs. My More

by struong110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson with Service
Aug 17, 2024 -

Sterling McCall Toyota responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 15, 2024

The dealer is clean organized the sales man is educated, nice , knowledgeable ,polite went above and beyond to help us he exceeded our expectations from begging to end it was a great experience I would like More

by Luevanoangelica64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Jaramillo
Aug 17, 2024 -

Sterling McCall Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 14, 2024

I have had my car serviced at Sterling McCall Toyota since I bought it years ago and I receive excellent service from Rick H and others working there. Also, your waiting room is very comfortable. More

by Pat P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick H. -Service Dept.
Aug 16, 2024 -

Sterling McCall Toyota responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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