
Sterling McCall Toyota
Houston, TX
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It was a no good customer service this time. Did not get a copy of work order for the service that they need to do on my 2021 RAV4 Hybrid. This is the first time I got a lousy service Did not get a copy of work order for the service that they need to do on my 2021 RAV4 Hybrid. This is the first time I got a lousy service More
My service advisor Pedro Villafranco was so nice and explaining to me what my car needed service on I was pleased on the job they did on my car thank you Toyota guys explaining to me what my car needed service on I was pleased on the job they did on my car thank you Toyota guys More
I appreciate being notified about needing to purchase parts that weren’t covered by warranty, but was shocked by how limited the warranty was. parts that weren’t covered by warranty, but was shocked by how limited the warranty was. More
Moses was great to work with. He is a professional and very knowledgeable at his job. I highly recommend you ask for him because he will get your deal done and have you in your ne He is a professional and very knowledgeable at his job. I highly recommend you ask for him because he will get your deal done and have you in your new car. He was very patient and helped set up some of the features in the car I wasn't familiar with. Definitely would purchase another vehicle from this dealership and refer my friends. More
Quick and friendly service. Busy on Monday, so came back Thursday and had no issues. I was told it would take an hour for oil change, but was done in about half an hour. Busy on Monday, so came back Thursday and had no issues. I was told it would take an hour for oil change, but was done in about half an hour. More