Sterling McCall Toyota
Houston, TX
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Bought a battery from your dealer that should last for 84 months but went bad less than 3 years. I was charged pretty much same price as if I bought a new one for the replacement which should be honored as a months but went bad less than 3 years. I was charged pretty much same price as if I bought a new one for the replacement which should be honored as a defect.. More
Dealership made me switch from express line to regular line twice losing my spot 2 times on a Saturday. They gave me an appointment for 2 o’clock and when I got there they said they can’t fix the lights r line twice losing my spot 2 times on a Saturday. They gave me an appointment for 2 o’clock and when I got there they said they can’t fix the lights right now as it’s late. Why did you give me the appointment then? More
I moved from another part of town and came here for service. The summary of my visit can be summed up as complete hot garbage. The advisor never gave me any status updates, when I finally got a hold of service. The summary of my visit can be summed up as complete hot garbage. The advisor never gave me any status updates, when I finally got a hold of him, I had to remind him what I was getting done. I showed up 10 minutes before they closed because I never heard from him again. I did not get an inspection form and half of what I requested did not get completed. Stay away from these guys, they don’t know how to provide good customer service. More
I love to have my service car at Sterling macall, all the crew are real pro. I want to thanks Jessica for her appreciative help and make my visit so easy. crew are real pro. I want to thanks Jessica for her appreciative help and make my visit so easy. More
Excellent experience with Steven Thomas and Luis (? ) when we bought our used truck. The process was seamless and they were informative and quick to answer any questions. Would highly recommend. ) when we bought our used truck. The process was seamless and they were informative and quick to answer any questions. Would highly recommend. More
It was easy scheduling my appointment, and checking in. My advisor Mr. Adi Diaz was very attentive to what maintenance was needed, and he new my cars history. This was a very good experience! My advisor Mr. Adi Diaz was very attentive to what maintenance was needed, and he new my cars history. This was a very good experience! More