
Sterling McCall Toyota
Houston, TX
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Excellent sales consultant. He knew the inventory, differences in models and trims, helpful in explaining the options, and the pros and cons. He was very friendly and easy to wo He knew the inventory, differences in models and trims, helpful in explaining the options, and the pros and cons. He was very friendly and easy to work with. More
Poor communication from James Chatman. Make me wait for about 4 hrs in the waiting area just to tell me they didn’t have the parts in stock to change my truck break pads, after requesting Make me wait for about 4 hrs in the waiting area just to tell me they didn’t have the parts in stock to change my truck break pads, after requesting for updates at different times. Didn’t offer an option to make it right, just sorry! More
I went to oil change there. They change oil no problem and they also did inspection They send me the link and suggestion about tire repair but my car is also warning engine requi They change oil no problem and they also did inspection They send me the link and suggestion about tire repair but my car is also warning engine required maintenance and nobody mention about that.Also i send text messages to the person this maintenance require warning related your suggestion?No answer yet. More
I waited nearly a half hour for my assigned service advisor to get to me to check me in. The online status tracker was not kept up to date. They didn’t wash the car, which my Subaru dealers did routi advisor to get to me to check me in. The online status tracker was not kept up to date. They didn’t wash the car, which my Subaru dealers did routinely. More