Sterling McCall Toyota | Page 14

They are the Best. Took my car to Fred Haas (where I purchased from) but they never diagnosed leaky gasket issues. Tried to sell me other unnecessary products. The same Took my car to Fred Haas (where I purchased from) but they never diagnosed leaky gasket issues. Tried to sell me other unnecessary products. The same day , went to Sterling who fixed everything—still under warranty and provided car rental for a few days. I paid nothing. Sterling is honest, professional and friendly. Kudos to the management and service department. Thank you very much gentleman. I Will NEVER go back to Haas! They are lazy and dishonest. I wasn’t interested in their new coffee machines- just my car. More

Under construction currently but still taking care of customers in the service department. Thank you. customers in the service department. Thank you. More

Hannah made our experience smooth and wonderful! Thank you Hannah for taking care of us and our car. We will definitely use Hannah going forward for any service needs! Thank you Hannah for taking care of us and our car. We will definitely use Hannah going forward for any service needs! More

They didn’t reset my sensor , so still shows I need maintenance. Left dirty rag inside car and oil smudges inside on seats. maintenance. Left dirty rag inside car and oil smudges inside on seats. More

Excellent customer service, from the salesman Diego and the Finance department, they attended to all my requests and answered my questions in the best way. the Finance department, they attended to all my requests and answered my questions in the best way. More

Service department is thorough and efficient. Lounge area is very comfortable to wait. Agents are friendly and knowledgeable. Lounge area is very comfortable to wait. Agents are friendly and knowledgeable. More

Services - where I took my vehicle for most of maintenance work. Usually they are fairly efficient. Maybe the remodeling has exerted some impact on that efficiency. Longer wait. The app to approve maintenance work. Usually they are fairly efficient. Maybe the remodeling has exerted some impact on that efficiency. Longer wait. The app to approve services involves using personal devices. My advisor took care of an issue due to miscommunication in recent visit, with calmness and good attitude, I give them, advisor and the management a thumbs up. More

Excellent sales consultant. He knew the inventory, differences in models and trims, helpful in explaining the options, and the pros and cons. He was very friendly and easy to wo He knew the inventory, differences in models and trims, helpful in explaining the options, and the pros and cons. He was very friendly and easy to work with. More

Good service. They were very thorough on what my car needed and gave me a print out as well. They were very thorough on what my car needed and gave me a print out as well. More

Great customer service and easy to book for maintenance. Very enjoyed to purchase vehicle here! Very enjoyed to purchase vehicle here! More