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Sterling McCall Toyota

Houston, TX

4.2
883 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 883 reviews

November 28, 2024

Thanks for your service my car was so good and I am very happy for you guys doing well. Thanks More

by Thuan.Nguyen2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano
Nov 29, 2024 -

Sterling McCall Toyota responded

Hello, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2024

Quick and thorough thank to Gus. Your team is amazing. Thank you to all T Stearling. More

by Jim Rosborough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hus, Brian Luviano
Nov 28, 2024 -

Sterling McCall Toyota responded

Hi Jim, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2024

Thank you for the great customer service and the cappuccino and wifi. I was able to work while I waited. The advisor was super nice and kept me updated. More

by rigoayala88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Nov 28, 2024 -

Sterling McCall Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2024

General manger very scammer and fraud be careful full and paperwork too much over charging More

by Khanjawed51jawed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
General manager over charging , Brian Luviano, Elizabeth Ayala
Nov 28, 2024 -

Sterling McCall Toyota responded

Khanjawed51jawed, I cannot find your name in our database with the name provided here; it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Keegan Savell General Manager ksavell@sterlingmccalltoyota.com

November 26, 2024

This dealership is organized, amicable, and service providers try to be as efficient as possible More

by Carlarvera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Nov 28, 2024 -

Sterling McCall Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2024

The service is good. It was fast today compared to before, maybe it depends on the time I brought the car. Hannah helped us and is very accommodating. More

by Aca21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Nov 26, 2024 -

Sterling McCall Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2024

I wanted to share a recent experience I had at the car service center. Despite having an appointment, I had to wait a long time just to get started. And even after my car was ready, I had to wait an addit More

by dhananisohel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Luviano, Elizabeth Ayala
Nov 27, 2024 -

Sterling McCall Toyota responded

Dhananisohel, I’m sorry to hear about the trouble you're having with your vehicle service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Paul Krenzer Service Director pkrenzer@sterlingmccalltoyota.com

November 23, 2024

What is told to me that not was was done I like for a person to be fair wirh me and not go behind my back and do what they please I was not pleased but I just left with a smile More

by Laurel nombarkham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah
Nov 27, 2024 -

Sterling McCall Toyota responded

Cat woman, I’m sorry to hear about the trouble you encountered. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Paul Krenzer Service Director pkrenzer@sterlingmccalltoyota.com

November 23, 2024

Professional, speedy, thorough, experts! Special thanks to Jose who was attentive and kind. I have always had good experiences with Sterling McCall Toyota Service. Thank you! More

by jillhandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose.
Nov 25, 2024 -

Sterling McCall Toyota responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Sterling McCall Toyota

November 22, 2024

Adi provided an incredible service today! I felt very reassured and supported in the decisions of my car maintenance. He explained the maintenance package deals and other services very clearl More

by daniela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
Nov 25, 2024 -

Sterling McCall Toyota responded

Hi Daniela, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota! We are always more than happy to assist you if anything else comes up. Take care!

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