Sterling McCall Toyota
Houston, TX
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I went to this dealer for alignment and they damaged my car to the extent of cost me money. After finished the alignment the car stopped running less than two minutes drive away from dealer, I towed it bac car to the extent of cost me money. After finished the alignment the car stopped running less than two minutes drive away from dealer, I towed it back to dealer. Horrible service and experience More
Promt, provided written estimate and provided information on service that could wait for 6-12 months. Also, provided what to look for if I needed to do maintenance sooner. AND, TAKES CREDIT CARD PAYMENTS W on service that could wait for 6-12 months. Also, provided what to look for if I needed to do maintenance sooner. AND, TAKES CREDIT CARD PAYMENTS WITHOUT UPCHARGE. Had dealt with previous dealer for 20+ years, but started going to Sterling when MC began nonsense of tacking on an additional percentage if customer paid via credit card. Happy!!! More
I received a $25 coupon for oil change and this is the second time it has not been honored! The associate was rude and did not leave me her information. When I went up to her outside post she would not ad second time it has not been honored! The associate was rude and did not leave me her information. When I went up to her outside post she would not address me. This was the WORST visit I have ever had. I will not come back here again!! More
Service was pretty quick on the car. .. but it took forever to get my keys cause there was only 1 servi e advisor at the express side at a time. Took double the time to get my keys. .. but it took forever to get my keys cause there was only 1 servi e advisor at the express side at a time. Took double the time to get my keys. More
I went to fix the strange smell coming from the car, but they charged me for everything. The smell is still here. I bought this car brand new from Toyota, and I bought all the coverages but they still charg they charged me for everything. The smell is still here. I bought this car brand new from Toyota, and I bought all the coverages but they still charge me for everything More
Excellent attention to my request and very professional in approach. Communication is key to the relationship and they are always willing to listen in approach. Communication is key to the relationship and they are always willing to listen More