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Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
825 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 825 reviews

January 05, 2025

It was professional and the service provided was very good. Keep it up. Thanks and happy new year! More

by Sabiha sultana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
January 05, 2025

Neat and family friendly dealership to service your car or buy your neat family car. More

by tonyugohsr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Portillio, Brian Luviano
Report | Print
Jan 06, 2025 -

Sterling McCall Toyota responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2025

Service is top notch, updated me and waited for me to pick up My car. More

by yehbamike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Jan 06, 2025 -

Sterling McCall Toyota responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

I bought a vehicle from Nick at Sterling McCall last week. Excellent service from all involved. Nick, the Sales Manager and the Finance Manager were great to deal with and very fair on negotiations. Gr More

by DT7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ellis
Report | Print
Jan 06, 2025 -

Sterling McCall Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2025

The sevice rep and manager has poor customer service. The rep does not check to see what the customer wants. He just fix everything and build up a huge bill. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest was unprofessional , Brian Luviano, Elizabeth Ayala
Report | Print
Jan 04, 2025 -

Sterling McCall Toyota responded

I apologize for your experience in service. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Art Whatley Service Director awhatley@mccallgroup.com

January 03, 2025

This dealership is working hard on customer service from the service advisor to the cashier. Everyone was putting forth extra effort. Services on my car were done thoroughly and quickly. More

by ccaruso515455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Portillo Service Advisor
Report | Print
Jan 04, 2025 -

Sterling McCall Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2025

On earlier Saturdays, they would finish my car in about 4 hours. I came on Friday (today), it took 7 hours to finish. Every time I’d ask when my car would be finished, I was constantly answered “20 more minu More

by Minh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
Report | Print
January 02, 2025

I enjoyed the coupon. Keep up the good work. I will appreciate it if you will send coupon for other maintenance. More

by Stella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilson
Report | Print
Jan 04, 2025 -

Sterling McCall Toyota responded

Hello Stella, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2025

Me resolvieron todo bien excelente trabajo gracias por el servicio que tienen muy amable el personal More

by josealvarez103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recuerdo el nombre , Brian Luviano, Elizabeth Ayala
Report | Print
Jan 02, 2025 -

Sterling McCall Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Pure professional with top notch quality. Feel you to go back there for future business activities More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Marsh
Report | Print
Jan 02, 2025 -

Sterling McCall Toyota responded

Hello James, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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