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Sterling McCall Toyota

Houston, TX

4.2
883 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 883 reviews

February 06, 2025

Exceptional Service for My Toyota Tacoma! ** I recently took my Toyota Tacoma in for maintenance, and I couldn’t be happier with the experience! From the moment I arrived, the staff greeted More

by texaschicano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Villafranco
February 05, 2025

Wonderful service. Taken care of everything. Very helpful staff. Told me as well for future recommendations. Thank you. More

by kjbhakta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos. Sorry I forgot his last name. , Brian Luviano, Elizabeth Ayala
February 04, 2025

They charged me $400 to Inspect the vehicle once the knew I was not going to use the dealership for the repairs. Poor business practices. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest
February 04, 2025

Muy buena atención y un trabajo excelente,se los recomiendo, gracias por todas las atenciones, volveré a visitarlos More

by maseirab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
February 04, 2025

Great service - friendly, patient, helpfully, kindly. I highly recommend. Thank you so much for your support! More

by Janezhao168
Service Communication
Recommend Dealer
Yes
Employees Worked With
APO, Michael Montana
February 03, 2025

My 3rd RAV4 maintenance care went well. Good & prompt service of your staff named Jose. More

by coraroasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
February 01, 2025

The service was friendly and efficient, and they had a fast turnaround time. Thank you! More

by Wallis N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Feb 03, 2025 -

Sterling McCall Toyota responded

Hello Wallis, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 01, 2025

After having an appointment i had to wait 2 hours and when Advisor told me i will bring the key inside it too another 30 minutes to pay and wait for them to bring my car More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Feb 06, 2025 -

Sterling McCall Toyota responded

Hello Robert, My name is Art Whatley. I am the Service Director at Sterling McCall Toyota. I would like to speak to you about your experience but cannot locate you in our system under the name you have left on the review. Could you please contact me at 713-270-3924 to discuss?

January 31, 2025

Great service and friendly rep. Who went out of his way to made a customer satisfied Thank u More

by vandzungpham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Favier, Brian Luviano
Feb 03, 2025 -

Sterling McCall Toyota responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2025

Hannah in service is great. She treated me well, and I trust her to keep my cars in good condition as well as providing me detailed explantations as to what to expect. Thank y More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Duraso
Feb 03, 2025 -

Sterling McCall Toyota responded

Hello Laura, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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