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Sterling McCall Toyota

Houston, TX

4.2
769 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 769 reviews

November 26, 2024

This dealership is organized, amicable, and service providers try to be as efficient as possible More

by Carlarvera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
November 24, 2024

The service is good. It was fast today compared to before, maybe it depends on the time I brought the car. Hannah helped us and is very accommodating. More

by Aca21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Nov 26, 2024 -

Sterling McCall Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2024

What is told to me that not was was done I like for a person to be fair wirh me and not go behind my back and do what they please I was not pleased but I just left with a smile More

by Laurel nombarkham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah
November 23, 2024

I wanted to share a recent experience I had at the car service center. Despite having an appointment, I had to wait a long time just to get started. And even after my car was ready, I had to wait an addit More

by dhananisohel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Luviano, Elizabeth Ayala
November 23, 2024

Professional, speedy, thorough, experts! Special thanks to Jose who was attentive and kind. I have always had good experiences with Sterling McCall Toyota Service. Thank you! More

by jillhandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose.
Nov 25, 2024 -

Sterling McCall Toyota responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Sterling McCall Toyota

November 22, 2024

Adi provided an incredible service today! I felt very reassured and supported in the decisions of my car maintenance. He explained the maintenance package deals and other services very clearl More

by daniela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
Nov 25, 2024 -

Sterling McCall Toyota responded

Hi Daniela, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota! We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2024

The people I met there are very professional. They listen and take action accordingly. I will them to other people. More

by Mmrahman1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano
Nov 25, 2024 -

Sterling McCall Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

The experience of waiting on or servicing my vehicle was good… no issues or complaints More

by tmggarner52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar in service department
Nov 25, 2024 -

Sterling McCall Toyota responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 20, 2024

Great customer service, very patient and knowledgeable. Very welcoming, no problems and good snacks as well. More

by Mario Granados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great service , Brian Luviano, Elizabeth Ayala
Nov 22, 2024 -

Sterling McCall Toyota responded

Hi Mario, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2024

Great service, timely, professional and dependable . Brought to my attention something I overlooked and I ended up not owing 1 cent. More

by Bmthomas1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick service advisor and James for bringing something I totally forgot about.
Nov 22, 2024 -

Sterling McCall Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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