Sterling McCall Toyota Fort Bend
Richmond, TX
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Mr. Palmer was very knowledgeable about the product and took the time to show us all of the vehicle’s options and features. He answered all of our questions and was able to provide us the necessary insigh took the time to show us all of the vehicle’s options and features. He answered all of our questions and was able to provide us the necessary insight to assist us in making the decision between the different vehicles that we were considering. Harry was with us throughout the process, was very friendly, patient and always very considerate of our time and needs. Mr. Kirby was very personable and knowledgeable about the products as well. He made the paperwork easy and got us a better rate than our bank offered! We are very satisfied with the experience and will recommend Fort Bend Toyota to our friends and family. Note: Below it states to check the box if I am not associated with a dealership, past or present. I am not currently associated with any dealers; however, I managed a TRAC department at Clint Newell Auto Group (36082)in Oregon for several years. That dealership is in no way related to Fort Bend Toyota. Having had worked at such a reputable dealership for so many years makes me more critical of other dealers; therefore, I filled this out and hope that my experience with Fort Bend Toyota will not be disregarded. More
The overall buying experience was very good, and the service and attentiveness provided by both Clay and David was really great. Typicall car buying gets into anxieties, misinformation, forced decisi service and attentiveness provided by both Clay and David was really great. Typicall car buying gets into anxieties, misinformation, forced decisions making a strerssful experience. But working with David & Clay was entirely different. They provided all the information, as well as gave all the time to reach decision without pushing for it. I would definately recommend Fort Bend to others. More
Huy met us in the parking lot as we arrived; very polite and friendly; he gave us a test-drive of the RAV4. Peter gave us a test-drive of 2011 Prius and explained new features compared to our present 2005 and friendly; he gave us a test-drive of the RAV4. Peter gave us a test-drive of 2011 Prius and explained new features compared to our present 2005 Prius; added $1500 to our trade-in value during price negotiations. Cassie offerred to match our credit union's 2.9% financing but after we purchased the extended warranty, she lowered our interest rate to 1.85% for 60 months. The entire visit took about 5 hours from arrival to financing, but we're pleased with the friendly team and the new 2011 Prius that we purchased and drove home the same day! More
Very Friendly, intelligent and responsive to my suggestions which enabled my wife and I to make a decision regarding our choice of two available vehicles that we were interested in. For me the car suggestions which enabled my wife and I to make a decision regarding our choice of two available vehicles that we were interested in. For me the car sells itself. The cars were very clean. The friendly, responsive service was a definite plus. The wait to finalize the deal was long but circumstances were that several sales must have happened near the same time so it took longer than usual to get to the final stage. The full tank of gas was great. We made it home late but safe. I bought a trailer wiring kit on Amazon to finish the tow bar trailer wiring myself, which should be pretty easy. Thanks Sherif, you did good... D. Mosig, DO More
What an awesome dealership. Jerry searched high and low for my car and found it!!! A pleasure to deal with from start to finish. Thank you Fort Bend Toyota for having people like Jerry at your dealership for my car and found it!!! A pleasure to deal with from start to finish. Thank you Fort Bend Toyota for having people like Jerry at your dealership!! More
I received email from USAA recommended dealer. called 35 mins to close on Saturday. He had car @ front to view, price was what was quoted and lower than other 5 dealers checked, plus they did not charge fo mins to close on Saturday. He had car @ front to view, price was what was quoted and lower than other 5 dealers checked, plus they did not charge for tinting since it had been dealer installed but not included on my quote, did financing paperwork and received advertised interest rate plus gave us an additional discount on extended service contract (esc) for buying from their "sister" company within the group last year and informed us how to have the esc deductible waived. In and out in about 90 mins with not one problem. Definitely would recommend this dealership, sales and finance team if looking for new Toyota vehicle. Was loyal a Chevy client until these two experiences making me reassess. More
The sales person was friendly and courteciuos. He answered all our (me + family) questions politely and with clarity. Sales person was knowledgable about the features of the cars. He patiently showed answered all our (me + family) questions politely and with clarity. Sales person was knowledgable about the features of the cars. He patiently showed us how those features works. He was totally dedicated to us from beginning to end of the buying process. - Sumant Patel More
I would say this was the most pleasant car buying experience I have ever had. Al Beck was the reason for this. I will be recommending Fort Bend Toyota to my friends. experience I have ever had. Al Beck was the reason for this. I will be recommending Fort Bend Toyota to my friends. More
Sherif was very helpful in helping me decide not only the car that I wanted to buy but gave me a price which I could not resist. He is a gentleman and master salesman. A true asset for Toyota Fort Bent. Than car that I wanted to buy but gave me a price which I could not resist. He is a gentleman and master salesman. A true asset for Toyota Fort Bent. Thank you for the great deal Fort Bent. More
Fredi Sanchez was so good and so kind. I went to a month ago to seraching truck and I was keep looking my new truck. He kept sent me information to me without any complains because I asked him so many thing ago to seraching truck and I was keep looking my new truck. He kept sent me information to me without any complains because I asked him so many thing and so many times by E-mail, but he never miss my E-mail and response to me right away. I was thinking between Toyota and Nissan for truck, but my wife keep enforce me to buy Toyota from Fredi because she watched everything more than 1 month about Fredi's work. So I went to Toyota instead of Nissan and buy new Tundra which I love it so much. Another thing was good, he found so many other options for truck. He checked everything and it was just good. More