Sterling McCall Toyota Fort Bend
Richmond, TX
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Everyone at Fort Bend Toyota was wonderful! They made purchasing a new car a positive experience. I could tell that Fabian was working to get me the best deal possible, and wanted my experience to be a purchasing a new car a positive experience. I could tell that Fabian was working to get me the best deal possible, and wanted my experience to be a good one. I would highly recommend Fort Bend Toyota to others who are considering purchasing a new car. I researched several dealerships and submitted several price quotes before visiting Fort Bend Toyota. They were the nicest, provided the most disclosure, and took pride in what they do. I appreciated the full disclosure and friendliness that they provided. More
Fort Bend is the closest Toyota dealer from our house. We went there to look for a new Prius - lo and behold, it has the exact type and trim that I was looking for! Harry Palmer helped us to go through a tes went there to look for a new Prius - lo and behold, it has the exact type and trim that I was looking for! Harry Palmer helped us to go through a test drive. He takes things easy, and even encourage to be a little adventurous when doing the test drive, so I can get a better feel of how the car behaves. Negotiating the price is a bit tough, however we got the car at a relatively decent price. Harry helps to connect with the in-house insurance agent so we can get all things done under one roof. He and Tracy help to process the car' papers quickly with no delays. Harry also kept his promise to fill up the tank when we came in to pick up the car and the fuel is not filled yet. All in all we were helped by people who is quite professional and knows what to do to speed up the process in the car sales industry. And all the time we were treated with courtesy and respect, and during the process the dealership called me and asked feedback on their performance. More
I have never written a review as bad as this one will be. I went to FB Toyota yesterday to work on purchasing a car. After the deal went south i said as i walked out deal is over dont call me! Today i have r I went to FB Toyota yesterday to work on purchasing a car. After the deal went south i said as i walked out deal is over dont call me! Today i have received 3 email and several Text Messages and several voice messages and one call i answered. Mostly from Jim W a sales manager there. After i have repeatedly asked them to stop contacting me they kept on. I called the police and guess they told the police that they were investigating id theft and fraud... Ya right wouldn't you as a dealer contact the police if you had such suspicions? I know i would. I have ID theft protection. These guys will not take no for an answer and if you go there do so at your own risk. I know i will never go there and will never recommend them. More
I visited the dealer after I lost my 2010 Tundra on an auto accident. Mr. Wilkersen and Harrell treated me like family and made the best auto buying experience in my life. auto accident. Mr. Wilkersen and Harrell treated me like family and made the best auto buying experience in my life. More
I have bought another vehicle four years ago and the dealership has always helped with maintenance questions and suggestions. People are welcoming and friendly and always open minded to make sure there dealership has always helped with maintenance questions and suggestions. People are welcoming and friendly and always open minded to make sure there is a solution for any obstacle one may have. More
Very informative on all aspects of the cars. From options to how much more per month if we changed models. Fabian is highly recommended and we will be purchasing again from him. Service was INCREDIBLE!! S to how much more per month if we changed models. Fabian is highly recommended and we will be purchasing again from him. Service was INCREDIBLE!! Steve & Tiff More
Bought a used car and have a new car on order. Visited many different dealerships deciding on the new car and want to say that this dealership was friendliest without being pushy. Very accomodating and h many different dealerships deciding on the new car and want to say that this dealership was friendliest without being pushy. Very accomodating and had lots of patience as I went through the decision process. Gave us extra care on the used car purchase. The little things done for us mean a lot. More
We were looking for a brand new truck and had some questions going into the dealership. Nay Htet met us as we approached the building and was very accommodating. He was very polite and respectful of p questions going into the dealership. Nay Htet met us as we approached the building and was very accommodating. He was very polite and respectful of pur budget and needs. He did not make us feel like he just wants the sale like other dealers, rather made us feel important and that he truly cared. He was very patient and explained everything to us and answered every question we had. In the end, we drove home a brand new truck and got the best deal in town as we have been comparing for weeks. Thanks Htet! More
The people at Fort Bent Toyota were very accomodating. The had the best price as far as the purchase of a new vehicle. We did have a little snafu initially, but Mr. Tate, his manager, and Sal all did a ve The had the best price as far as the purchase of a new vehicle. We did have a little snafu initially, but Mr. Tate, his manager, and Sal all did a very good job in making sure all my wants were met. I was completely satisified with my car selection and financing!!! I ended up having a very good experience over all!!! More
The salesmen and the financial team have a great sense of business. Highly professional but at the same time friendly and familiar. The Fort Bend Toyota Team has enough experience and knowledge to clarify business. Highly professional but at the same time friendly and familiar. The Fort Bend Toyota Team has enough experience and knowledge to clarify all concern and to provide tools to take the better decision during the purchase. I’m a Mechanical Engineer, and Highly demanding in my shop. Mainly on cars investment. Definitely recommended this dealer to do a great business. More