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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
977 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 977 reviews

May 26, 2011

Fort Bend Toyota has a beautiful facility in Richmond (Sugar Land). Mike Shaw is the General Manager. Mike and his sales and finance teams are super helpful and friendly. I can't imagine a more friendly More

by BigAL33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Goode
May 23, 2011

We purchased our new Toyota Highlander from Fort Bend Toyota. The overall experience was great from the initial contact through the final sale. Garrett was a great salesman without being pushy. He ans More

by jbeav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson
May 22, 2011

IT WILL BE OVERTLY IMPOSSIBLE FOR US TO BUY any vehicle, without Sam Raza being on the sales side; selling it to us. He is exceeding all standards set for being the Super Star Sales Person in any Customer C More

by humakhan27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SAM RAZA
May 19, 2011

Jerry did good job. He is a very good sales representitive although he is very young. His ability on Mandarin can benefit him a lot on selling car to Chinese, especially in Sugar Land area. Bo More

by AndrewLo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Chen
May 18, 2011

My experience in dealing with Jose Martell was one of friendliness, honesty, professionalism and kindness. I live in the Cypress area of Houston, but would drive to wherever to see Jose. Mike Shaw, gen More

by RobinMann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Martell
May 18, 2011 -

Sterling McCall Toyota Fort Bend responded

Robin, It’s great to have such a loyal customer like you singing our praises. We know it’s a hike to cross town just to do business with us and we are very grateful. We hope your son gets many safe and happy miles from his cool new Corolla S. Thanks we appreciate you. FBToyota

May 18, 2011

From the very moment I walked into Fort Bend Toyota I From the very moment I walked into Fort Bend Toyota I felt like I was in a friendly surrounding, never did I feel intimidated in the least. I was int More

by mchapman7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Wilson
May 18, 2011 -

Sterling McCall Toyota Fort Bend responded

I want to first say thank you for giving Fort Bend Toyota the opportunity to earn your business. I also want to thank you for your kind remarks about our staff. So many times these new social media venues turn into the dumping grounds of negative rantings which seem to distort the vast majority of our customers who actually "Like" us and their experience. I know in the competitive auto industry you can spend your hard earned money and precious valuable time with lots of choices But we at FBT feel honored you chose us. Thank you Again & many Happy miles Fort Bend Toyota

May 11, 2011

We have been dealing with Sam Raza over the last ten years and this was our third purchase from him. We always enjoy how Sam greets us and answers our questions. Our experience was good this time becaus More

by KEVCONBROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Raza
May 03, 2011

I can't say enough about the experience we had Ft Bend Toyota. What stood out most was the honesty. We visited other dealerships earlier in the day, but we were most comfortable with Ft. Bend Toyota. I More

by nikonninja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Kroger, Cassie Hughey
May 03, 2011

Nice upfront pricing that I was able to work out before even walking into the dealership. I worked with the Internet Director and he was responsive, professional and made the entire transaction quick and e More

by shaeandjay
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Wilson
May 03, 2011 -

Sterling McCall Toyota Fort Bend responded

Thank you Shaelyn. Your business is greatly appreciated.

May 02, 2011

I purchased a 2011 Toyota Camry LE from Harry Palmer at Fort Bend Toyota. Harry was extremely nice, not you 'typical' pushy sales person. He took time with us and was very patient. After the sales of th More

by oconnojp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Palmer
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