Sterling McCall Toyota Fort Bend

Best car buying experience ever! I was looking for another Camry, but this time with navigation, blue tooth compatibility, keyless start, and a moonroof. My husband had a bought a car from this dealer another Camry, but this time with navigation, blue tooth compatibility, keyless start, and a moonroof. My husband had a bought a car from this dealership in December, so I requested the same salesman, Clay Wilson. Multiple emails regarding options, availability, and pricing were promptly answered. We arrived for our noon appointment on a Saturday a few minutes early. The car I was inquiring about had not yet arrived, so we began working on the paperwork, including a trade in. The efficiency and profesionalism was unbelievable. My "new car" arrived shortly thereafter after - and was exactly what I wanted. We were in the Finance Department at 12:16. All of the finance personnel were busy, so the Finance Department Manager assisted us in our closing. Again, very efficient, willing to explain all of our options, but not pushy at all. At 1:00 sharp, my husband and I were driving away in our new car - which had been detailed and gas tank filled up while we were signing our paperwork. We did make a small purchase in the parts department (protective cover for my keys) and they were friendly and helpful as well. I will highly recommend Clay Wilson and all the associated staff at this dealership to anyone purchasing a Toyota. More

My husband and I purchased a new 2011 Highlander last night from Fort Bend Toyota. We had a great experience and will recommend this dealership to all our friends. Clay Wilson and Jimmy Kirby were very night from Fort Bend Toyota. We had a great experience and will recommend this dealership to all our friends. Clay Wilson and Jimmy Kirby were very helpful and knowledgeable. Their professionalism made our car buying experience pleasant and stress free. More

I appreciate the approach of the car salesman, Benard because he was not pushy, but willing to accomodate the customer with integrity. He seemed to answer my questions with knowledge and attentiveness a because he was not pushy, but willing to accomodate the customer with integrity. He seemed to answer my questions with knowledge and attentiveness as to what I was looking for, especially since the news of the Japanese earthquake possibly affecting future parts. He worked with me for the zero balance promotion which was the main reason I chose Fortbend Toyota. The overall experience was pleasant and I would recommend this dealership to others. Sincerely, Kathleen Elowitz More

The overall experience at the Fort Bend Toyota dealership is good. When we arrived at the dealership, Fredi, the internet manager had our car ready for the test drive. We test drove the car but decided not t is good. When we arrived at the dealership, Fredi, the internet manager had our car ready for the test drive. We test drove the car but decided not to take it because of the miles it has for a new car. It had 400 miles on it. So, we went on with other cars and Fredi was very patient and showed us other cars. He was never pushy and did not force us into taking one over the other. We went to the dealership with a price in our mind and the options that we want, AM/FM with bluetooth option and Security system option. But there are no cars at the dealership that have both the options. Finally we went with a Corolla which has the blue tooth option, but it came with another package "Vehicle Shield package". Because of this package, I had to pay $250 more than we originally planned. I was told by many of my friends that this package is sold in the Gulf states area and is totally useless. Fredi said that there is no way that he can take that package out of the car's price and I ended up paying for an option that I don't need. I could've used that money to install a security system which is more important to me. Added to this, when I went to the Finance manager to sign the credit application, he tried to sell me a Vehicle shield package (approx. $695) along with the extended warranty. When I told him that I bought the Corolla with the vehicle shield package, then he said that package is not really great and that the product he is selling is far more superior than the standard dealer added option. At this point we were really frustrated because of the additional amount we had to pay for a package which is useless (even in the dealership's opinion). This is the only reason I had to give a rating of 3 on the price. Other than this, every thing is great and I would strongly recommend Fort Bend Toyota dealership to any Toyota vehicle buyer. Contact Fredi via email and he is very prompt in returning mails immediately. By the way, "Nay" (sales associate) is very friendly to talk to and took good care of us. You can't miss him when you are in the dealership. Thank you Fredi and Nay for your help in the buying process. More

Clay is very patient, helpful, honest, and detail of our deal. Although I have not yet received my new Sienna yet, I know I got the best deal in town from Fort Bend Toyota. deal. Although I have not yet received my new Sienna yet, I know I got the best deal in town from Fort Bend Toyota. More

Fort Bend Toyota uses autotrader.com to lure customers onto their lot with extremely misleading price quotes for your trade in. If you go to their website the autotrader.com logo is incorporated into onto their lot with extremely misleading price quotes for your trade in. If you go to their website the autotrader.com logo is incorporated into the Fort Bend website masthead. If you fill out all of the information you are instantly given a price quote and told to print it out and take it to the dealer where they will review the quote against their own inspection. After getting a price quote of $7,400 for my Jeep Wrangler I drove a long way to the dealer to see if they would honor this. I immediately told the first two salesmen why I was there and that the trade-in value had to be met in order to do any deal. I gave the "Internet" salesman the printed paper with the account code number listed on it. He assured me he would "take care of it" Yeah, I'm sure you can see where this is going.... After well over an hour of insisting to show me details of their Tacoma Trucks he finally sat me down and offered me a trade-in value of $4300 for my jeep. Stunning. I was expecting them to try an come off the auto trader.com quote some but that amount was really insulting since it was even lower than two price quotes of $5000 from two other Toyota dealers I had received the day before. After having to ask for my keys back 3 times to no avail, I finally walked into the office an had to demand them to give me back my keys. When I turned to leave I told the salesman he had wasted my time. He quickly informed me that I had wasted his time. Stunning. I strongly feel what they are doing with their autotrader.com estimates is extremely deceptive and they have no intention of even trying to honor those estimates. It is simply a very clever trick to get you on their lot. More

I love the new truck. Thanks for making it a painless process. Freddy and Trae were very friendly and fair and I got a very fair price on the truck. Overall great experience and I would recommend the d process. Freddy and Trae were very friendly and fair and I got a very fair price on the truck. Overall great experience and I would recommend the dealership to anyone. More

Let me begin by saying that over the past 19 years, I have only purchased Toyota vehicles for my family, a total of eight in all, each a different model. I am sold on the overall Toyota quality, durabi have only purchased Toyota vehicles for my family, a total of eight in all, each a different model. I am sold on the overall Toyota quality, durability and dependability. After test driving a number of new models, my recent purchase at Fort Bend Toyota was a "pre-selected" Lexus, and what a beauty it is. During the entire process, my salesman-Bernard Tate-was extremely friendly, courteous and helpful. He promtly replied to my calls and emails, and never pressured me once to make the sale. On our test drive, Bernard answered all my questions and illustrated all the design features in a highly professional manner. The entire staff at Fort Bend Toyota were very courteous throughout this process, including Cassie Hughey, the Finance Manager. Nothing but kudos to the entire team and I will certainly be coming back for sure. Thanks again Bernard. Regards, Gary More

After e-mailing about prices and trucks in stock, I drove to the dealership and was gree ted at the door by my salesman. He showed me the best match to my truck description and offered to bring other trucks to the dealership and was gree ted at the door by my salesman. He showed me the best match to my truck description and offered to bring other trucks in from out of town. Even though my trade-in was low-balled, as was expected, we reached numbers that I could accept. The paper work was quick and friendly. The ordering of an additional piece of equipment was easy and quick. Overall, it was a nice experience. More

I was a previous Toyota Camry owner. After shopping around to various dealerships of different car makers I decided that I wanted to stay with the purchase of another Toyota as my previous car was grea around to various dealerships of different car makers I decided that I wanted to stay with the purchase of another Toyota as my previous car was great. When I decided to go with another Toyota purchase, I went to various Toyota dealerships. Very unsatisfied with the sales personnel,not really willing to make a deal with me, I went online and Fredi Sanchez at Fort Bend Toyota responded very quickly to my e-mail. I went to Fort Bend Toyota to meet with Fredi about a car purchase deal he had told us about, I was able to get the car I really wanted for the same deal HASSLE FREE! Thanks to Fredi and Fort Bend Toyota to make the purchase of my new Toyota Avalon so easy. Thanks, Holly Bousquet More