Sterling McCall Toyota Fort Bend

clean setup and plenty of seats. was nice there was free water and was able to schedule in advance. for an oil change I was in and out in 1 hour. was nice there was free water and was able to schedule in advance. for an oil change I was in and out in 1 hour. More

moonroof on 2014 sequoia had to be replaced. Service advisor Collin Lutz was very good to deal with but the service manager Kevin Jeon was disgraceful. Service techs left grime all over the inte Service advisor Collin Lutz was very good to deal with but the service manager Kevin Jeon was disgraceful. Service techs left grime all over the interior, didn't reinstall the headliner completely, left tool marks on the plastic covers in several places, and didn't correctly install the plastic cover over the door A pillar where it ties into the dash. When my wife tried to point out these issues to Mr. Jeon he was completely dismissive, maybe because she's female? We spent $4000 on this repair and waited 3 months to get the parts. After this, I'll find another dealer. I wouldn't trust Jeon to rotate the ties without trashing my car. More

Dishonest service advisor ! !!! Can’t even help u out after they lied to you and you leave so upset it’s crazy. !!! Can’t even help u out after they lied to you and you leave so upset it’s crazy. More

I do not have to wait long as usual . That is great ...keep it up That is great ...keep it up More

Service advisor was great car was done on time always bring my car here for service. bring my car here for service. More

Fast service,well experienced and friendly. Also got a free car wash. I highly recommend Sterling McCall. Also got a free car wash. I highly recommend Sterling McCall. More

Service is wonderful. People do their work professionally. If you want to get pleasant emotions when buying a car or getting service, this is the place you need to go to. People do their work professionally. If you want to get pleasant emotions when buying a car or getting service, this is the place you need to go to. More

The Valet crew nobody in uniforms they just look like random people walking up, asking you for your keys also Jerrell Cassim didn’t give me a Business card, didn’t tell me my car was ready I had to look random people walking up, asking you for your keys also Jerrell Cassim didn’t give me a Business card, didn’t tell me my car was ready I had to look and someone else went and got my paper work off his desk they called him. He came around the corner, on his phone talking about the weekend plans personal call while I was waiting More

I spend 493 to replace the sparks and oil, and the engine was not washed, everything is dirty and the worst is I do not know if the sparks was replaced, them did not show me nothing about the maintenance, ev was not washed, everything is dirty and the worst is I do not know if the sparks was replaced, them did not show me nothing about the maintenance, every visit here is totally different, this employer that attended me is really good and ok, but at the end day the service is to poor, minimum I was waiting for the washed engine or at least the last time just I replace the oil and rotating the tires and it was washed, this service spend many money and I am not happy for this service More

Great service advisor and great service . Prompt, on time and courteous. I would recommend them. . Prompt, on time and courteous. I would recommend them. . More