Sterling McCall Toyota Fort Bend

During my 1st conversation with Daniel Fleming, I told him to find out information on 2 different Prius he had on the lot and call me back. I didn't care when he called me back as long as he did so when h him to find out information on 2 different Prius he had on the lot and call me back. I didn't care when he called me back as long as he did so when he said he would. He fulfilled that promise and was nothing less than courteous throughout my buying experience. He even sent a picture of one of the cars to my phone. I can be a real jerk when it comes to buying a vehicle. This is my way of showing them that I mean business! Daniel never even flinched and helped me with every turn. I truly appreciate his professionalism, patience, and sense of humor. I may look like a dork in my 2008 Prius but at 48mpg, who cares?!? More

David Morris did everything he could to help us while car shopping. He was straightforward from the beginning and worked with us to make sure the car I wanted was within my price range. Also, the rest of t shopping. He was straightforward from the beginning and worked with us to make sure the car I wanted was within my price range. Also, the rest of the employees were very friendly while we were there. We had visited several other car dealerships that day and none of them as pleasant. Thanks! More

From Mike Shaw to Daniel Fleming everyone was fantastic!! Thank you for the best care and service!I appreciate the care given to my mother in buying my trade in she was very nervous but was put to ease by Da Thank you for the best care and service!I appreciate the care given to my mother in buying my trade in she was very nervous but was put to ease by Daniel. More

I wrote a review almost 2 months ago and was sent a "response" from Mr. Wilkinson stating that the Weather Gard mats that were suppose to be given to me at time of purchse, were no longer available... "response" from Mr. Wilkinson stating that the Weather Gard mats that were suppose to be given to me at time of purchse, were no longer available... after I was put off for 2 months without any reason as to why I hadn't received my mats. Mr. Wilkinson said he would be contacting me. It has now been 3+ months since I bought my vehicle and still no resolution to my issue and no contact from anyone at Fort Bend Toyota to attempt to do anything for me. I would probably just blow this off, but there were little issues with the vehicle that are not that little, but I was told to choose to have them fixed or get the floor mats. I trust when someone says they are going to do something and then when they not only don't do what they say they will, but pretend I don't exist, then that is just unprofessional! I will not recommend Fort Bend Toyota and I will let everyone know that and why. More

Great teamwork by Fort Bend Toyota! Sales and Finance worked extremely well together, all were professional, polite, customer focused, honest and candid. No pressure sales from them at all. Garrett has worked extremely well together, all were professional, polite, customer focused, honest and candid. No pressure sales from them at all. Garrett has done outstanding follow up! More

It has been 20 years since I had a new car buying experience that was so good. It was a pleasant transaction, they had the car my mother wanted, Jerry gave the best price of any dealer I checked fr experience that was so good. It was a pleasant transaction, they had the car my mother wanted, Jerry gave the best price of any dealer I checked from Dallas to Austin to San Antonio to Houston. It was a 2.5 hour drive for us from Austin area and well worth it. No games to play here like you have at most dealerships. This was more like a dream than buying a car, everything went exactly how I wanted, they even have better coffee than other dealers! Fort Bend Toyota is lucky to have Jerry Koger with them, this is the only place you need to go for your Toyota shopping needs. More

We were in the market for a good used Toyota; but now that the 2012's are coming out, "Ike" showed us how we could purchase a brand new Toyota Camry instead of a used one. I was thrilled with the idea s that the 2012's are coming out, "Ike" showed us how we could purchase a brand new Toyota Camry instead of a used one. I was thrilled with the idea since I had bought a Toyota Camry from this dealership back in 2000 and it proved to be a great car. I really wanted a new car, but didn't think I could afford one - Toyota's 0% interest plan for 60 months allowed me to come home with that new Camry! Thanks to Ike for his patience with me as we went through the paperwork! I will definitely recommend Ike and Fort Bend Toyota to my friends and family. I never felt the high pressure sales pitch that I've experienced at other car dealerships. Not only was the staff friendly, but the lobby was large enough to not feel cramped and the bathrooms were CLEAN!!! Our Finance Manager, Eric Johnson, helped us to get those payments where we needed them. He was a very pleasant young man and didn't pressure us into purchasing anything we didn't want. I've never had a salesperson like Ike, he was very thorough in explaining all the knobs and buttons! He took extra time with us to explain how every single thing works on our new car. How nice not to have to look up everything in the book! He even explained which books or booklets contained the information he was showing us. Best of all, he didn't freak out when we said we had to go get some lunch but we'd be back. Most salesmen know that once a prospective customer leaves the lot, they might not come back, so they really high pressure you into staying. But, he just said, "okay, see you when you get back." We ate our lunch and discussed which car we really would like to have and returned to the dealership and Ike continued working with us and answered all our questions. Ike helped us to have a GREAT experience in buying our new car! NEED A NEW CAR - GO SEE IKE!!! More

I highly recommend Fort Bend Toyota. They found the truck that I wanted when two other dealers basically didn’t want to take the time to look around for what I wanted. One told me that it would take weeks th that I wanted when two other dealers basically didn’t want to take the time to look around for what I wanted. One told me that it would take weeks the other tried to sell me something I didn’t want that was in his stock. Both Jim Wilkinson and Nay jumped right in, found what I wanted in Austin TX, then had it delivered quickly. The paperwork and delivery went great and I drove out in my new Tacoma a very happy customer. Would defiantly recommend this dealership to my friends. More

This is the second new Toyota I have bought through Harry Palmer at this dealership. (I bought a 3rd one in 1999 from its predecessor dealership, Mickey Batson Toyota.) I find Harry to be extremely helpful a Palmer at this dealership. (I bought a 3rd one in 1999 from its predecessor dealership, Mickey Batson Toyota.) I find Harry to be extremely helpful and yet low key to not come across as high pressure. He's very friendly and I feel comfortable that he got me the best deal he could. I have recommended him and this dealership to friends. More

We contacted Fort Bend Toyota because we did not get We contacted Fort Bend Toyota because we did not get Unless we have missed something, the closing of this purchase of 2011 Camry was a pleasant exp We contacted Fort Bend Toyota because we did not get Unless we have missed something, the closing of this purchase of 2011 Camry was a pleasant experience and definitely exceeded our expectations - BOTH our dealing primarily with Daniele Fleming & the Finance Manager Mr Jimmy Kirby. We are only rating the survey as 4 out of 5 because we believe every system/process/procedure at all times have room for improvement. We were totally impressed with Mr Daniele Flemming's thoroughness in the final stages of the deal and would without doubt recommend him to a prospective buyer. We felt as if he takes ALL PARTS of the process very personally. We were introduced to Fort Bend Toyota department heads and they were all professional & pleasant. Feel free to contact us if we can answer any questions. We hope to continue our dealings with your service department and hope we will get the same high standard of care & considerations. More