Sterling McCall Toyota Fort Bend

great people Greg Emmett is great but I can’t say I would recommend the dealership because of past experiences I’ve been told that management has changed and it a Greg Emmett is great but I can’t say I would recommend the dealership because of past experiences I’ve been told that management has changed and it appears that it might be be getting better now. More

Sales person is very cooperative I didn't spend too much time to finalize my purchase. I got all features which I was looking for in my price range plus I got 0 % APR which makes huge I didn't spend too much time to finalize my purchase. I got all features which I was looking for in my price range plus I got 0 % APR which makes huge difference on my monthly payments. More

The wait was not too long this time It was very good this time ...I will continue going with all the great service parts and everything else I would recommend recommend my friends going It was very good this time ...I will continue going with all the great service parts and everything else I would recommend recommend my friends going to take their cars over there if they had Toyota More

Had my battery changed I was a little disappointed to know my 84 month warranty really didn’t mean that...I paid the same price as if I was buying a new one I was a little disappointed to know my 84 month warranty really didn’t mean that...I paid the same price as if I was buying a new one More

Bought A Car The sale person Wesam very helpful and very friendly. He went beyond expectations to make me happy and reassured the car will be taken care of a few The sale person Wesam very helpful and very friendly. He went beyond expectations to make me happy and reassured the car will be taken care of a few minor things that needed done on my purchased vehicle. More

Friendly and very accommodating! I had a great experience with a very knowledgeable salesman. Got me into a 2018 Rav4 sport I absolutely love! Highly recommend Fort Bend Toyota! I had a great experience with a very knowledgeable salesman. Got me into a 2018 Rav4 sport I absolutely love! Highly recommend Fort Bend Toyota! More

Quick scheduled maintenance No haggle dealership. In and out for scheduled maintenance. They contact you as soon as your car is ready, no guessing. Always an easy task. No haggle dealership. In and out for scheduled maintenance. They contact you as soon as your car is ready, no guessing. Always an easy task. More

Awesome Service Department Fort Bend Toyota will continue to always service all of my vehicles because of the personal care and service that I get from Johnny Nguyen. Fort Bend Toyota will continue to always service all of my vehicles because of the personal care and service that I get from Johnny Nguyen. More

Great service, until I noticed greasy hand print on my passe Drove up, my info was taken quickly and courteously. Service was quick and I was on my way . I would of given five stars if it wasn’t for the greasy p Drove up, my info was taken quickly and courteously. Service was quick and I was on my way . I would of given five stars if it wasn’t for the greasy prints on my passenger seat. More

New sales training needs work!! Purchased a prior vehicle from this dealership with no issues. Different story this time. Although, new sales rep was friendly he wasn’t sure o Purchased a prior vehicle from this dealership with no issues. Different story this time. Although, new sales rep was friendly he wasn’t sure of the process/paperwork needed to finalize the sale. We were allowed to leave the lot with out temporary paper plates. I assumed this was an automatic practice when sale is done. Sales rep initially refuse to acknowledge his mistake and somewhat started to push the blame on other ( including us). Pricing- the final price of the vehicle was reasonable there was an “option charge” added which I did not ask for but they refused to remove (not a deal breaker) but annoying nonetheless. Although, the ending sales price of the vehicle was good, there definitely need some improvement on the training and customer service. This experience will definitely question bringing back my business. More