Sterling McCall Toyota Fort Bend

Horrible experience with car service It used to be good place to go for services, but becomes one of those where you go for simple maintenance and get bills for unnecessary services for f It used to be good place to go for services, but becomes one of those where you go for simple maintenance and get bills for unnecessary services for few hundred or thousand $. I went there last weekend to change oil which usually costs about $70 and ended up having estimate to make repairs north of $1100. More

Terrible Customer Service Initially, I did not want to deal with Fort Bend Toyota due to location and it’s customer service reputation, but when we were in the market to buy a Initially, I did not want to deal with Fort Bend Toyota due to location and it’s customer service reputation, but when we were in the market to buy a new car for my wife in Feb ‘18, we decided to purchase at Fort Bend Toyota and the buying experience was good, and the salesman Victor, was extremely courteous and professional. We brought the new auto in today for the first scheduled service visit and while there I was attempting to get a quote for truck rims in the parts department and the customer service was extremely terrible and it seemed the parts & cashier persons were not in the mood to be working. It was difficult to give this visit experience a one star. There is one more scheduled visit that needs to be performed for the new vehicle but after that will not be going back to Fort Bend Toyota. Fred Bultman More

Excellent Service Johnny Nguyen has changed my mind about Fort Bend Toyota. Excellent service by him and the service department on my Tundra. In and out on oil and tire Johnny Nguyen has changed my mind about Fort Bend Toyota. Excellent service by him and the service department on my Tundra. In and out on oil and tires rotation. I will be back soon for more service on my 2007 Toyota Tundra. More

Exceptional Customer Service Just bought 2015 Toyota Highlander from a well knowlegable sales man. Victor Emebo provided an exceptional customer service with a great attitude and Just bought 2015 Toyota Highlander from a well knowlegable sales man. Victor Emebo provided an exceptional customer service with a great attitude and seems very knowlegable about the vehicle. i will surely recommend Fort Bend Toyota. More

Great customer service! Ms. Ruthann provided an amazing customer service! Wonderful sales rep! With a great attitude. Gave us all of the information we needed to complete our Ms. Ruthann provided an amazing customer service! Wonderful sales rep! With a great attitude. Gave us all of the information we needed to complete our purchase. I will definitely recomend Fort Bend Toyota! More

Amazing job From the sales man of Mr. Popejoy to the service guys. They all are amazing the staff as well i feel just at home when i take my car to get it service From the sales man of Mr. Popejoy to the service guys. They all are amazing the staff as well i feel just at home when i take my car to get it service thank you Fort bend staff Anabel Ortiz More

Great I’m always treated wonderfully. I always feel important and my car is always washed for me. Juan Perez works so hard to take care of all his customers I’m always treated wonderfully. I always feel important and my car is always washed for me. Juan Perez works so hard to take care of all his customers. More

Greg Emmitte deserved a recognition of the year I bought your 2017 Tacoma since March 2017 with loud noise in rear. I took the truck many times to complaint and all I got was a run around with bs fr I bought your 2017 Tacoma since March 2017 with loud noise in rear. I took the truck many times to complaint and all I got was a run around with bs from your service reps. Greg is the only one of your whole team recognized the problem and got it fix once and for all. Hurray to Greg. I will only trust Greg and no one else in your service team. The rest of the team is unprofessionally running off your customers with very limited knowledge if your products. More

Good experience, My salesman Victor Emebo made the experience so much better then I had anticipated. He was awesome. Made what can be a stressful experience, not. My salesman Victor Emebo made the experience so much better then I had anticipated. He was awesome. Made what can be a stressful experience, not. More

Excellent customer service I will recommend Kelsey Le service consultant. Very knowledgeable and experienced. Overall excellent professional service. Was very friendly and un I will recommend Kelsey Le service consultant. Very knowledgeable and experienced. Overall excellent professional service. Was very friendly and understandable when dealing with customers. Thanks More