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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,241 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,241 reviews

June 11, 2023

It’s always a pleasure visiting Sterling McCalls Toyota Fort Bend. The staf is courtesy and pleasant. My specialist Joe is great to work with him and he always try to assist in any way he can. Everyone has More

by lbelton7851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosilez
Jun 16, 2023 -

Sterling McCall Toyota Fort Bend responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 08, 2023

Very courteous staff. Helpful and friendly. Work was done efficiently. Thank you for the prompt service. More

by Tarun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 11, 2023 -

Sterling McCall Toyota Fort Bend responded

Tarun, we are so happy to read such a great review about Sterling McCall Toyota Fort Bend!

June 08, 2023

Very short wait time. Great, professional and helpful advisor. Always friendly, smiling, explaining and accommodating! More

by Canhan2501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Tran
Jun 11, 2023 -

Sterling McCall Toyota Fort Bend responded

We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and we look forward to your next visit!

June 07, 2023

I bought my Rav 4 from Fort Bend Totota, and they've always given Great service. More

by Jenbow22.jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 10, 2023 -

Sterling McCall Toyota Fort Bend responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 06, 2023

Pleased with most recent service! Had an appointment and service was performed as promised and on time! More

by Joeaggie64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tram
June 05, 2023

I had a great service person. ..the problem was fixed on my vehicle and I felt welcome during my wait. More

by 1ericgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosilez
Jun 08, 2023 -

Sterling McCall Toyota Fort Bend responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 03, 2023

Everyone was friendly and helpful. It was my first time purchasing a car, and I'm glad it was a good experience. More

by sabrina.alaniz67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharrif Shatry
Jun 07, 2023 -

Sterling McCall Toyota Fort Bend responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 03, 2023

Service was good but the pricing was not. I have an extended service agreement and over the past 2 years have taken my car to 4 different Toyota dealerships. This is the first one that has ch More

by kelwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven, Chris Anderson
Jun 06, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Ed Rivera Service Director erivera@Sterlingmccalltoyotafortbend.com

June 02, 2023

Service is always great. It is easy to get an appt quickly, my service rep is so pleasant and eager to help, everyone seems quite knowledgeable, and regular service is comple More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
True Nguyen
Jun 07, 2023 -

Sterling McCall Toyota Fort Bend responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 31, 2023

Andrew was so sweet and very informative about my car. I really trust Fortbend Toyota! More

by Jackiesipos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Chris Anderson
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