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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
977 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 977 reviews

September 17, 2014

Awesomeness!!! I had an outstanding experience while purchasing a 2015 Toyota Highlander from Fort Bend Toyota today! David Morris was my sales expert. He was hone More

by Lauren Stolle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Morris
Sep 20, 2014 -

Sterling McCall Toyota Fort Bend responded

Chris, It was a pleasure meeting you and working with you to make sure you purchased the Highlander that best fit your needs. We all look forward to seeing you on Thursday when you pick up your new Highlander. If you have any questions until then, please feel free to reach out to us. Thank you for your kind review! Chris Anderson, General Manager

August 25, 2014

Pleasant New Car Buying Experience Contacted Fort Bend Toyota via internet requesting a price and availability of a new 4Runner. Bibin replied promptly with a good offer, and we set up More

by Jernik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Aug 26, 2014 -

Sterling McCall Toyota Fort Bend responded

Thank you for sharing your experience! I'm glad Bibin provided you with an easy car buying experience. If there is ever anything else I can do to further your satisfaction, please let me know. Chris Anderson, General Manager

August 21, 2014

Marco Ledesma I purchased a pre owned Forte from Marco Ledesma. He was very friendly, knowledgeable and courteous. I would definitely recommend him and Fort Bend More

by jroc16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ramsland, Eric Johnson
Aug 22, 2014 -

Sterling McCall Toyota Fort Bend responded

Thank you for your kind words! I'm glad Marco was of great help during the purchase of your pre-owned Forte. If there is ever anything I can assist you with, please let me know. Chris Anderson, General Manager

August 12, 2014

Quick and Easy After a not-so-great experience with another dealership, I contacted Bibin through the online sales app. He made the car buying experience a breeze! More

by Rmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas, Bibin Thomas
Aug 15, 2014 -

Sterling McCall Toyota Fort Bend responded

Thank you so much for your kind words! I'm glad Bibin provided you with a quick and hassle-free experience. I hope you are enjoying your new car and come back to see us! Chris Anderson, General Manager

June 02, 2014

Rudest person the sales manager (Martin Morcho)is one of the rudest person i have ever spoken to, we were negotiating on the price and decided on the final price a More

by lavanKumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Martin Morcho, Trae Tracy
Jun 03, 2014 -

Sterling McCall Toyota Fort Bend responded

Thank you for the opportunity to earn your business. Unfortunately the price we gave you was the best we could do. We are one of Houston’s top Toyota Dealers and aggressively price each and every car. We pride ourselves on pricing vehicles and honoring those prices until the vehicle is sold. We wish you the best of luck in your future automotive needs. If there is anything we can do to help you in the future please let us know. The staff at Fort Bend Toyota

February 13, 2014

Left my car on 12/31/13 for repairs after a hit and run driver rear ended me.Was promised 2 weeks tops.Finally got it back on 02/12/14. More

by unhappy112camry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
January 30, 2014

Was looking for a used Toyota Camry in good shape. Marco and Jason helped me find what I was looking for at a good price. I was able to purchase the vehicle without a problem. Would definately come back t More

by kplocus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ramsland, Marco Ledesma
Jan 30, 2014 -

Sterling McCall Toyota Fort Bend responded

Thank you for your kind words. I appreciate you taking the time to let me know about your experience. I am pleased to hear that Marco and Jason both found you what you were looking for and at a good price. I hope you are enjoying your new Camry! If there is anything else I can do to further your satisfaction, please let me know. Chris Anderson, General Manager

January 29, 2014

Purchased new Corolla from Fort Bend Toyota and I have to say it was a very pleasant experience. Adam Escobedo from Internet sales department is really laid back and not pushy at all. He was honest and prof More

by NewCorollaOwner2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Escobedo
Jan 30, 2014 -

Sterling McCall Toyota Fort Bend responded

Thank you for taking the time out of your day to share your experience with me. I appreciate your kind comments. I am pleased to hear that Adam treated you well. I hope you are enjoying your new Corolla! If there is anything else I can do to further your satisfaction, please let me know. Chris Anderson, General Manager

January 27, 2014

Looking for a trustworthy car dealer takes effort. Fort Bend Toyota had excellent reviews and we personally found them to be all true. I just found a car dealer that I intend to bring all my business and r More

by MrsT777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Johnson and Jim Kirby
Jan 28, 2014 -

Sterling McCall Toyota Fort Bend responded

Thank you for your kind words! I really appreciate you taking the time out of your day to let me know about your experience. I am pleased to hear that we treated you well and exceeded your expectations. I hope that we continue earning your business and that you love your new car! If there is anything else I can do to further your satisfaction, please let me know. Chris Anderson, General Manager

December 22, 2013

I have made a grand total of 3 trips to this dealership. All three times, at different times of the day, week etc, no matter who I spoke with, and who helped me, I was treated with courtesy, smiles, and fai More

by HeatherIngram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Palmer, Charles DeCuire
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