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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,241 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,241 reviews

July 16, 2023

All I wanted was a multi point check. I replaced the wipers and my key remote batteries. More

by texaschicano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
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Jul 19, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 15, 2023

Very well organized and pleasant to work with. Gave options but were not pushy. Highly recommend them for service. More

by mcvaldez1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Jul 19, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for being our customer, we appreciate your kind words!

July 15, 2023

Miss guided by sales staff. sales person NOT CLEAR on interest rate till end. It was already too late to cancel, because I may loose my $ 500. Unneccery accessories been pushed More

by Ejazmalik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James , Chris Anderson
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Sep 13, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for bringing this to my attention. I apologize that your recent experience with sales was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Patrick Renteria General Sales Manager prenteria@Sterlingmccalltoyotafortbend.com

July 13, 2023

We have purchased a vehicle through them and have had vehicles serviced by them. In all instances we have been very satisfied. Service work has been competitively priced and so far no complaints. The per More

by DWhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know last names -we worked with Jose in the service department and he was great. The cashiers and the gentleman in the parts department were also very kind and helpful
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Aug 15, 2023 -

Sterling McCall Toyota Fort Bend responded

We are very grateful for your patronage and are very pleased to hear that we could provide you with a great service and sales experience! Thank you for the review and your business. We will continue to look forward to the pleasure of serving you again in the future!

July 13, 2023

They are close to my house. Joe Rosilez is my go to guy, the best. Today I was in and out in record time. More

by Jrryjsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosilez
Report | Print
Jul 19, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for your kind words for our staff, we appreciate it!

July 12, 2023

They are consistent with making sure my car is running smoothly. I always take my car to them More

by lfaepearson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq
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Jul 28, 2023 -

Sterling McCall Toyota Fort Bend responded

We are glad we could help!

July 10, 2023

My service manager, Tuan, has always been a pleasure to work with. He’s very knowledgeable about his trade and patiently answers all my questions. More

by cayenne1011
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan - service advisor
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Aug 10, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for the Five Star review and for choosing Fort Bend Toyota. We were pleased to hear that Tuan can always provide you with an excellent service experience. As always, we appreciate your business and look forward to serving you again.

July 09, 2023

Kind and courteous service even without an appointment! Service work is always done right the first time. Thank you, thank you. More

by Shirley Captain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Dufour
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Aug 10, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for the kind words, Shirley! Fort Bend Toyota appreciates your business and looks forward to your next visit. Thank you for your Five Star review!

July 09, 2023

Great service. On schedule as promised. Made sure that my truck is up to date on maintenance. More

by Aldrich Yu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosilez
Report | Print
Jul 28, 2023 -

Sterling McCall Toyota Fort Bend responded

We are glad we could help!

July 08, 2023

The dealership needs updating. Minimal outlets for customers to use. Updated bathrooms were a plus More

by Youngkrantzm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Nguyen
Report | Print
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