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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,104 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,104 reviews

November 08, 2024

Quick and simple is like in and out. Great customer service and great mechanics. They have a big open waiting area More

by Hmmbigb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy, Garrett Burleson, Bibin Thomas, Chris Anderson
Nov 11, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2024

Excellent service , the people very nice and friendly. The vendor was extremely nice and the financial department was excellent too! Thanks More

by a.velasquez.mann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kim, , Chris Anderson
Nov 09, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 03, 2024

Service was excellent. Appreciate the feedback from the mechanic whie inspecting my vehicle. Staff are courteous and friendly. I have been a loyal customer for over fift More

by rmcknight4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar very good
Nov 05, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

November 02, 2024

Customer service was excellent. Their feedback on the status of my vehicle was awesome. I was in and out in less then an hour. More

by My Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson, Bibin Thomas, Chris Anderson
Nov 05, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 02, 2024

Cesor Averado ( Service Advisor) is the man behind my visits to this location True Great Customer Care example. More

by razama1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesor Alverado
Nov 04, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cesor here at Sterling McCall Toyota Fort Bend! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 01, 2024

Aidan Aubrey was delightful! Very professional and made the experience easy! Will definitely contact him if need be! More

by Debbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Aubrey
Nov 04, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi Debbe, thank you for your kind review; we are happy to pass along your comments to Aidan here at Sterling McCall Toyota Fort Bend! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

Wonderful experience, sales team got to the number that i wanted. Extremely happy with my new vehicle. More

by Jose Torrez Maria Franchi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zyed
Nov 02, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

It was a very pleasant experience. The staff and everyone were awesome. I would definitely be going there for the purchase of my next vehicle. More

by butterfly2496
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Hubbard, Tommy ????, Garrett Burleson, Bibin Thomas, Chris Anderson
Nov 02, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2024

Great experience at this Toyota dealership. They were quick, efficient, and they did the work perfectly. More

by pateldimplev
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Nov 02, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2024

worked very hard to finish service in a timely manner nice waiting room and pleasant atmosphere More

by DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CESAR
Nov 01, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi David, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Toyota Fort Bend. Please let us know if there is anything else we can do for you; we are more than happy to help!

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