
Sterling McCall Toyota Fort Bend
Richmond, TX
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The service department was fast, clean, had a comfortable waiting area. They did what I wanted done 15 minutes faster than promised. Joe was pleasant and courteous. waiting area. They did what I wanted done 15 minutes faster than promised. Joe was pleasant and courteous. More
Mr. Simon was very clear and honest about my service today. He explained everything very simple to me. I will definitely come back for each service to be done! today. He explained everything very simple to me. I will definitely come back for each service to be done! More
The Dealership and staff are very nice and accommodating. Angle worked with the insurance appraiser to review the damage to my vehicle and quickly sent me an estimate for the damage that coincided with the Angle worked with the insurance appraiser to review the damage to my vehicle and quickly sent me an estimate for the damage that coincided with the insurance company. The repairs were completed with minimal delays after approval from the insurance company and my changes to the scope of the work. Angel kept me informed and completed the work ahead of schedule. More
Ok, but it is dealership. They can't really address complaints because of company policy. For example my truck showed a recall possible. I was very unhappy that they could n They can't really address complaints because of company policy. For example my truck showed a recall possible. I was very unhappy that they could not tell me if the recall applied to my truck. Apparently it was for only people who had bought a supplemental bed cover. I thought they would have records that covered who purchased this and what trucks it would be relevant for. Apparently not. More