
Sterling McCall Toyota Fort Bend
Richmond, TX
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This is a very good dealer ship for any type of service. The employees treatment very nice even with appointment or without. I have a very good experience since the year 2016. The employees treatment very nice even with appointment or without. I have a very good experience since the year 2016. More
Service preform ok. The problem was at xx out no one informed me that checks were not accepted thus causing me a big problem. I have always pd by xx and for this major The problem was at xx out no one informed me that checks were not accepted thus causing me a big problem. I have always pd by xx and for this major dealership not to accept check is unacceptable. I have purchased 2 cars from them and had a lot of service work done in the past...BUT NO MORE I WILL TAKE MY BUSINESS ELSEWHERE... More
I was able to easily book my service appointment online. The dealership had my parts on hand and were able to fix my AC motor as well as the belt. Anthony was a great service rep who checked on my concerns The dealership had my parts on hand and were able to fix my AC motor as well as the belt. Anthony was a great service rep who checked on my concerns as well as provided a proper estimate for future reference since I didn't get everything repaired. The tech also provided a complete inspection report to have a good feel for my 180K Sequoia. I'll surely go back for service and repairs. I was waiting for about six hours and was offered a Lyftshare, if I needed to go about my business. The service center surely needs a face-lift. It doesn't look like other Toyota service centers but more like smaller auto center with ample space to pull up. Refreshments were available for all customers and the bathrooms were clean with touchless faucets. More
The service department was fast, clean, had a comfortable waiting area. They did what I wanted done 15 minutes faster than promised. Joe was pleasant and courteous. waiting area. They did what I wanted done 15 minutes faster than promised. Joe was pleasant and courteous. More