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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,240 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,240 reviews

August 04, 2023

This is a very good dealer ship for any type of service. The employees treatment very nice even with appointment or without. I have a very good experience since the year 2016. More

by athomas722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 09, 2023 -

Sterling McCall Toyota Fort Bend responded

Fort Bend Toyota appreciates your kind words! We are grateful for your patronage. We look forward to having the pleasure of serving you again!

August 04, 2023

Service preform ok. The problem was at xx out no one informed me that checks were not accepted thus causing me a big problem. I have always pd by xx and for this major More

by wcasimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Anderson
Sep 14, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 19, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced regarding the payment method. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Eduardo Rivera Service Director erivera@Sterlingmccalltoyotafortbend.com

August 03, 2023

Love getting my truck Serviced at Sterling McCall. Joe Rosilez always gives great Customer Service! More

by erica8125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosilez, Chris Anderson
Aug 23, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 03, 2023

Steven was awesome, professional and timely! He delivered my key as promised! I will always go to him for my service needs! More

by anitasdsouza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 03, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for your kind words for our staff, we appreciate it!

August 01, 2023

I was able to easily book my service appointment online. The dealership had my parts on hand and were able to fix my AC motor as well as the belt. Anthony was a great service rep who checked on my concerns More

by J Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Zummo
Aug 04, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for sharing your positive experience!

August 01, 2023

Always clean and for the most part they're courteous and friendly. Great business people! More

by bessyj.coreas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt (Mathew)
Aug 02, 2023 -

Sterling McCall Toyota Fort Bend responded

We appreciate your positive review about your recent experience with us!

August 01, 2023

The staff is kind and helpful. My car was serviced in a very timely manner. I am quite please! More

by Rogerbarton67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Aug 04, 2023 -

Sterling McCall Toyota Fort Bend responded

We're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend.

July 31, 2023

Everyone is very nice and knowledgeable. My rep answered all my questions and gave recommendations. Very satisfied More

by awhit1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Chamagus
Aug 02, 2023 -

Sterling McCall Toyota Fort Bend responded

We're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend.

July 29, 2023

Very friendly representative in the service quick . Will recommend in the future. Five star rating. More

by baopvo2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony zummo
Aug 04, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 28, 2023

The service department was fast, clean, had a comfortable waiting area. They did what I wanted done 15 minutes faster than promised. Joe was pleasant and courteous. More

by Phoebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and a cashier
Aug 09, 2023 -

Sterling McCall Toyota Fort Bend responded

Phoebe, we are glad we could help!

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