Sterling McCall Toyota Fort Bend
Richmond, TX
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Excellent service Excellent service, salesman has a lot of experience, explain all questions that customer has, very patient to show customer on how to use new car Excellent service, salesman has a lot of experience, explain all questions that customer has, very patient to show customer on how to use new car More
Great service! Great customer service! Nice and clean waiting area with Wi-Fi and drinks. Cashier checkout was smooth. The only negative is I wasn't greeted upon ent Great customer service! Nice and clean waiting area with Wi-Fi and drinks. Cashier checkout was smooth. The only negative is I wasn't greeted upon entry (maybe due to arriving during the lunch hour). More
Car Replacement After Hurricane Harvey/Flood Professional and nice staff took care of all our contract paperwork to make our car replacement after flooding due to Hurricane Harvey go smoothly and Professional and nice staff took care of all our contract paperwork to make our car replacement after flooding due to Hurricane Harvey go smoothly and as quick as possible. More
Excellent service at Fort Bend Toyota Excellent work was completed on air condition along with excellent customer service by Joe. Complimentary water and comfort food was provided. I w Excellent work was completed on air condition along with excellent customer service by Joe. Complimentary water and comfort food was provided. I will absolutely return to Fort Bend Toyota for future service. More
2017 Toyota Highlander Ford bend Toyota waste no time to give me a good deal of my purchased of 2017 highlander the sale man was respective,calm & responsible. After the c Ford bend Toyota waste no time to give me a good deal of my purchased of 2017 highlander the sale man was respective,calm & responsible. After the car was sold to me he offered to deliver the car to my house very impressive. Good job 👍👍👍 More
Service The Best Excellent service from Greg Emmitte. I didn't know what to expect but it was so wonderful I will definitely be back and recommend this deale The Best Excellent service from Greg Emmitte. I didn't know what to expect but it was so wonderful I will definitely be back and recommend this dealership to everyone. Thank you so much for having employees like him. More
Bait and Switch *Beware of BAIT AND SWITCH tactic* Make sure to check the final sales contract (Printed version, not the one on the computer) before you leave after p *Beware of BAIT AND SWITCH tactic* Make sure to check the final sales contract (Printed version, not the one on the computer) before you leave after purchasing a vehicle. We negotiated an APR of about 2.5% or 2.6%. They gave an APR of 5.29% which was not the agreed upon APR. I only caught this after about a month through the bank financing bill. When this issue was brought to the dealership's attention, their only offered solution to their mistake was changing the APR back to the agreed upon one, but charging us about 1700 dollars more to the remaining balance of the car! Beware of their shameful and horrible business practice. (A BBB complaint has already been filed) More
good service Had issues with first salesman walked out came back talk to Bevan Thomas purch car work w Ryan O'Neal Finance both professional and knowledgeable Had issues with first salesman walked out came back talk to Bevan Thomas purch car work w Ryan O'Neal Finance both professional and knowledgeable More
Thorough checkup for my car Omar went over the previous maintenance visits to find exactly what my car needed. He did not pressure me but emphasized my safety and the best servi Omar went over the previous maintenance visits to find exactly what my car needed. He did not pressure me but emphasized my safety and the best services to protect my car. I hope I will be able to have Omar advise me on future visits for my car maintenance. More
15k service Great service. In and out in less than an hour. Service advisor, Trieu Nguyen, did a great job. Friendly and knows just what he's doing Great service. In and out in less than an hour. Service advisor, Trieu Nguyen, did a great job. Friendly and knows just what he's doing More