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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,236 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,236 reviews

September 15, 2023

Trieu Nguyen (425980) provided great service, patience, and explained all services provided in detailed which helped knowing what you are paying for. I would recommend him to anyone who wants great service More

by RAV4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TRIEU NGUYEN
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Sep 24, 2023 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Trieu provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 12, 2023

Told me what they would do on a used car that I was buying and when I arrived it did not been buffed out and tires had not been addressed. Had to have them knock additional money off the car in order f More

by jstaton454
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roy Becerra
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September 12, 2023

Great service from Collin Lutz, and everyone else. This experience was fast and on time, Thank you. More

by vmjimenez85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Lutz
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Sep 17, 2023 -

Sterling McCall Toyota Fort Bend responded

We are thrilled that Collin provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 12, 2023

Love Sterling McCall Toyoyta Fort Bend. Very professional and kind, and get the job done right the first time. I have been getting my service done here for the past 10 years. Wouldn’t go an More

by SeN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
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Sep 12, 2023 -

SeN responded

Love Sterling McCall Toyoyta Fort Bend. Very professional and kind, and get the job done right the first time. I have been getting my service done here for the past 10 years. Wouldn’t go anywhere else.

Sep 14, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 09, 2023

Service is great. Got everything done in a couple of hours, and it was a long list. Location very convenient More

by C. J. Moncrief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosilez
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Sep 21, 2023 -

Sterling McCall Toyota Fort Bend responded

It's fantastic to hear that you had a great service experience here at Fort Bend Toyota and that we efficiently addressed a long list of tasks within a couple of hours. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 09, 2023

Disappointed reset button wasn't set black smug all over driver door had to go back to dealership More

by Brandijohnson7206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Nguyen
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Sep 22, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

September 08, 2023

Fuel pump assembly kit on back order. Was told it could take 5 to 10 business days. I had to keep calling to make sure work was proactive. 5 to 10 days with out transportation and no offe More

by donthomsonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan
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September 08, 2023

Excellent service! ! Tariq was awesome!! Very fast very friendly service and I know I can trust their honesty. More

by johnlumley4011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq Jilani
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Sep 19, 2023 -

Sterling McCall Toyota Fort Bend responded

We are thrilled that Tariq provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 07, 2023

I had an appointment today. The service is on time and I received good service from Collin and Toyota Fort Bend. The job was down on time and I also saved $40 from coupon. More

by wz3827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
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Sep 23, 2023 -

Sterling McCall Toyota Fort Bend responded

It's great to hear that your appointment at Toyota Fort Bend went smoothly and as scheduled. Collin provided you with good service, and it's always a plus when you can save money with a coupon. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 06, 2023

Always greet service they don’t try and sell you a service your car does not need More

by AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxx
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Sep 09, 2023 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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