Sterling McCall Toyota Fort Bend

We were so impressed with the service we got, I stalled in the morning around 6 o’clock am call the service department. My husband made a got appointment at 11 very prompt. The wrecker asked for Simon who in the morning around 6 o’clock am call the service department. My husband made a got appointment at 11 very prompt. The wrecker asked for Simon who was or service writer , got the carvin and out, took care of it and I was able to make my appointment for my doctor.in Time .Excellent job!!! More

Service advisors are great! Eli Figueroa, the service guy explained needed service.Responds promptly my questions Eli Figueroa, the service guy explained needed service.Responds promptly my questions More

The service was done quickly! I appreciate thank. The service guy Art was very professional and courteous. I appreciate thank. The service guy Art was very professional and courteous. More

This dealership is friendly, courteous, and polite. I always come here for my Oil Changes I always come here for my Oil Changes More

They were quick with working on my car and didn’t hesitate to fix any concerns I had. hesitate to fix any concerns I had. More

Everything was done in a timely manner. I think Car was done too. Agent was courteous. I think Car was done too. Agent was courteous. More

Anthony was awesome. Took longer than I expected but all is done. Bought a new tire. Took longer than I expected but all is done. Bought a new tire. More

Quick and reliable service with helpful and knowledgeable Service Advisor Collin. All performed at a very reasonable price. Service Advisor Collin. All performed at a very reasonable price. More

Get the repair jobs done in a cost effective and timely manner. I will go back to Sterling McCall Toyota again. manner. I will go back to Sterling McCall Toyota again. More

Invoice #1013894 10/4/23. Brought my truck in for a 10k oil change, when asking Jerrell Cassim what kind of oil they are putting in my 22' Tacoma Sport 6spd, the answers went Brought my truck in for a 10k oil change, when asking Jerrell Cassim what kind of oil they are putting in my 22' Tacoma Sport 6spd, the answers went from a dumfounded look of I don't know to "hold on let me check" and then "Pennzoil". I requested that I wanted Mobile, he said its Pennzoil only. He's a service advisor except well; he isn't doing much advising. Caught a mechanic in passing and he mentioned they put pennzoil for the included ToyotaCare and after when you have to start paying for the 93$ oil changes they'll put Mobile but he can "change the hoses for me" and put mobile. Simple truth would have been appreciated. Complete Smoke and Mirrors! You shouldn't leave a dealership not knowing what kind of service and quality of product they used on your vehicle, period. It gets worse– saw the mechanics standing around asking who drives a stick shift with hand gesturing. They ended up stalling the vehicle twice throughout the service as I stood and watched. Careful with your MANUAL Supra, GR86, or any variant of Tacoma in a manual transmission here; they are inept at handling your vehicle! LEVEL UP. More