Sterling McCall Toyota Fort Bend

Good friendly adviser. The time to work on car was very efficient and coffeehouse is great. The time to work on car was very efficient and coffeehouse is great. More

Sterling McCall ft bend Toyota offers great service, friendly staff comfortable waiting area free coffee and donuts(if you get there early) friendly staff comfortable waiting area free coffee and donuts(if you get there early) More

A disappointing first experience with this service center. The only well-handled part of the experience was when I called to schedule the appointment, the rest left much to be desired. When I asked fo center. The only well-handled part of the experience was when I called to schedule the appointment, the rest left much to be desired. When I asked for a 200k mile service, there was no information on what that meant. When I payed the $100 bill, it appeared to just be an oil change - though I had asked for the tires to be rotated as well. After their inspection, they recommended $6500+ worth of repairs for a car worth $3500-4000. I denied all the services and am having a second opinion on the recommendations. When I arrived to pick up the car, there was no greeting, no guidance on what to do or where to go to get my keys, car, etc. After a while of no staff member asking what I needed, I apologetically interrupted one who was working and they directed me to the cashier. All of the interactions in-person left much to be desired. It doesn't not come across as a place interested in the customer, as much as it's just interested in checking the boxes. I wanted to give them a shot here at 200k, but I'm not sure I'll ever go back. More

Excellent customer service and experienced individuals that work for this dealership and I will continue to purchase my vehicles here that work for this dealership and I will continue to purchase my vehicles here More

I only communicate with Joe Rosilez, as I’ve known him for years. He directed me to talk to Angel Montalvo, who checked my vehicle in for repairs. He was very attentive to my request. All others I’ve talk for years. He directed me to talk to Angel Montalvo, who checked my vehicle in for repairs. He was very attentive to my request. All others I’ve talked to has been a disappointment. More

Agradecido con el trato y con José por ayudarme a obtener mi auto gracias s mi auto gracias s More

The service experience today was horrible. I have been coming here for year and this was the worst ever. I was at the dealership for 3 hours for a simple 30000 mile service on my Platinum High I have been coming here for year and this was the worst ever. I was at the dealership for 3 hours for a simple 30000 mile service on my Platinum Highlander. No one came to let me know anything about what was going on or how long it would take. The first service advisor left and I got a new guy handing my service who knew nothing about what we had discussed about my car. No one apologized for the length of time I was there. To top things off. they could not find my keys so it 20 minutes to get my car. More

Very courteous and professional service. Omar Garcia told about the services I knew my car needed and which ones were more important than others I should consider. The prices in my opinion w Omar Garcia told about the services I knew my car needed and which ones were more important than others I should consider. The prices in my opinion were fair and I was even offered discounts for services. My wife’s car was completed in two hours. Very pleased. More

Always receive great service from staff. Will continue to trust our vehicles to this team. Will continue to trust our vehicles to this team. More

Everyone was very courteous, as always. Anthony was exceedingly professional and informative. I appreciate the prompt attention I was accorded at every point. Anthony was exceedingly professional and informative. I appreciate the prompt attention I was accorded at every point. More