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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,104 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,104 reviews

November 15, 2024

I was very pleased with the service. Aidan was very helpful in taking care of my needs for my vehicle, and letting me know about all repairs that are needed to keep my vehicle running sm More

by julia.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan
Nov 18, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you for your kind review; we are happy to pass along your comments to Aidan here at Sterling McCall Toyota Fort Bend! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2024

Met with Advisor Steven Robles who was polite and helpful in getting an oil change More

by evangelinekeever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Nov 18, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you for your kind review; we are happy to pass along your comments to Steven here at Sterling McCall Toyota Fort Bend! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

Great service department Comfortable waiting areas. Good coffee. Updates given regularly so you know what's going on. More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Montalvo
Nov 14, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello Alice, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2024

This is the first time since buying my first new car in 1965 that I have had a remarkably pleasant and efficient dealership service department experience. My service representative, Angel Montalvo was cour More

by Drcegorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Montalvo
Nov 18, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend! Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2024

Very good worked out a good deal for me. For another truck with four wheel drive. More

by coon.dedear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben/Tuc/Tommy , Chris Anderson
Nov 18, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

November 12, 2024

Service was great! !! They were very attentive, courteous, and had me out the door in less than 30 mins! Definitely recommend! More

by nereydabadillo15
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Nov 13, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 10, 2024

I’ve been to different Toyota dealerships and this one is the best when It comes to service. They are very quick to see me, there’s never a long queue, and the agents are really nice. More

by Ceci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Aubrey
Nov 12, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello Ceci, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 10, 2024

I live in the state of Florida, and when I come to visit my daughter each year I always go to Sterling McCall auto dealer for a yearly physical on my car as I travel a lot. I have found them to be honest More

by sandyhailey59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Salinas, Chris Anderson
Nov 12, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 09, 2024

In regards to the service department, it was unacceptable. I went in there for a simple oil change, wiper blade replacement, and a bumper recall to be fixed. After an hour , I see that my vehicl More

by mikeyb222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kamran Ali, Garrett Burleson, Bibin Thomas, Chris Anderson
Nov 18, 2024 -

Sterling McCall Toyota Fort Bend responded

mikeyb222, We truly value your business and thank you for bringing this to my attention. Please contact me directly at mmorcho@Sterlingmccalltoyotafortbend.com. I would like an opportunity to resolve this issue and to know more about your experience. I look forward to speaking with you. Martin Morcho General Manager

November 08, 2024

Mr Anthony my service advisor was professional from start to finish. He kept me well informed of what needed to be done and answered all my questions. He also worked me through work done at the end of the se More

by moyoalimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Zummo
Nov 09, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi Moyoalimi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend! Please don't hesitate to reach out if there's anything additional we can do for you.

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