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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,235 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,235 reviews

October 29, 2023

Sterling McCall was was courteous and perform the 10k service on my 22 Tundra. Thanks More

by Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
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Oct 31, 2023 -

Sterling McCall Toyota Fort Bend responded

It's great to hear that Sterling McCall Fort Bend Toyota was courteous and performed the 10k service on your 2022 Tundra. Having a positive service experience is essential for the maintenance and care of your vehicle. Your feedback is appreciated!

October 26, 2023

Great service and communication. Prompt service. Friendly atmosphere. And coffee availability was good. Clean environment More

by houstonwireless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Oct 31, 2023 -

Sterling McCall Toyota Fort Bend responded

It's fantastic to hear that you experienced great service, effective communication, prompt service, and a friendly atmosphere, with the bonus of good coffee availability and a clean environment. A positive and comfortable service experience can make the process much more enjoyable. Your feedback is valued.

October 25, 2023

Friendly, Good service, Outstanding Good job My car was full inspection by recall notice So yearly inspection to renew sticker More

by Neillord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr H?o Tu?n Du
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Oct 31, 2023 -

Sterling McCall Toyota Fort Bend responded

It's great to hear that you had a positive experience with the full inspection and recall notice service. Maintaining your vehicle's safety through regular inspections is essential. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 25, 2023

The service person was very professional and timely with my 15,000 mile service. Very organized service department. More

by vwebbanddwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosilez
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Nov 01, 2023 -

Sterling McCall Toyota Fort Bend responded

We are glad to hear that the service person was very professional and timely with your 15,000-mile service. A well-organized service department can greatly enhance the overall customer experience. Your feedback is valued!

October 24, 2023

Got an outstanding deal as promised by the excellent salesperson. Everything went smooth and will probably use this salesperson and dealership in the future. More

by Rosie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tieu and Edmond Gallegos
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Nov 01, 2023 -

Sterling McCall Toyota Fort Bend responded

Receiving an outstanding deal as promised by an excellent salesperson is a great experience when purchasing a vehicle. We are glad to hear that everything went smoothly, and it's wonderful that you're considering using the same salesperson and dealership in the future. Thank you!

October 23, 2023

Great job good service I really thanks for your great communication , not talking long time More

by Mirza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil , Chris Anderson
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Oct 25, 2023 -

Sterling McCall Toyota Fort Bend responded

It's fantastic to hear that you received a great job and good service and that you appreciate our efficient communication without unnecessary delays. Quick and effective communication is important for a positive customer experience. Your satisfaction and appreciation are important!

October 22, 2023

Jerry the service advisor was excellent. He took care of all the issues in my vehicle More

by Sivasankar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry the service advisor
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Oct 24, 2023 -

Sterling McCall Toyota Fort Bend responded

It's fantastic to hear that you had a great experience and that Jerry provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

Good works, waiting time for the works was reasonable. Nice facility environment. Advisor was helpful. More

by PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Oct 24, 2023 -

Sterling McCall Toyota Fort Bend responded

It's great to hear that the work performed was of good quality, the waiting time was reasonable, and that you found the facility environment to be pleasant. A helpful advisor can also make the experience more enjoyable and informative. Thank you for your business, and we look forward to serving you again in the future.

October 21, 2023

Great experience and great customer service every time I’ve visited this location. Thank you! More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Martell, Chris Anderson
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Oct 24, 2023 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 17, 2023

Always friendly and fair to customers from what I can tell. I’ve purchased 5/6 vehicles from this dealer…with only a couple problems…but that sdles mgr is gone! More

by drbtracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Oct 18, 2023 -

Sterling McCall Toyota Fort Bend responded

It's great to hear that you've had friendly and fair experiences with the dealer. Your loyalty in purchasing multiple vehicles from them is appreciated. It's good to know that any issues you've encountered have been addressed, and it's nice to hear that the sales manager issue has been resolved. Your satisfaction is important to us, and we look forward to serving you again!

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