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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,046 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,046 reviews

April 24, 2020

This facility is not to be trusted, bought a used car, salesman assure there was no problem. Took to a trusted mechanic, in 5 minutes found MAJOR issues. Informed my salesman and never got a response. The More

by Fact speaker
Recommend Dealer
No
Employees Worked With
Rob, Jonathan
May 08, 2020 -

Sterling McCall Toyota Fort Bend responded

Thank you for bringing this to my attention. I apologize for what you have experienced. I would like an opportunity to fix this and to earn your business, please contact me. I look forward to speaking with you. Martin Morcho General Manager mmorcho@Sterlingmccalltoyotafortbend.com

September 03, 2019

9/19 visit Excellent customer service by Donald Hubbard. Walked in only to look at cars and bought one that visit. He is very friendly and very approachable. More

by Kat (Kathleen)
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donald Hubbard
March 20, 2019

Total Nightmare at Fort Bend Toyota I purchased a 2018 4RUNNER back in August and up to this date I have not gotten my plates every month I have to follow up since th More

by Cesi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Dismuke, Biben Thomas
June 08, 2018

Horrible experience with car service It used to be good place to go for services, but becomes one of those where you go for simple maintenance and get bills for unnecessary services for f More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Jeon
May 28, 2018

Terrible Customer Service Initially, I did not want to deal with Fort Bend Toyota due to location and it’s customer service reputation, but when we were in the market to buy a More

by Bultman, Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Anderson
May 15, 2018

Excellent Service Johnny Nguyen has changed my mind about Fort Bend Toyota. Excellent service by him and the service department on my Tundra. In and out on oil and tire More

by BBlackman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Nguyen
April 15, 2018

Exceptional Customer Service Just bought 2015 Toyota Highlander from a well knowlegable sales man. Victor Emebo provided an exceptional customer service with a great attitude and More

by Olufemi S. Badmus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Emebo
February 21, 2018

Great customer service! Ms. Ruthann provided an amazing customer service! Wonderful sales rep! With a great attitude. Gave us all of the information we needed to complete our More

by Rosie Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruthann Cecela
January 16, 2018

Great I’m always treated wonderfully. I always feel important and my car is always washed for me. Juan Perez works so hard to take care of all his customers More

by Jinjin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Perez
January 16, 2018

Amazing job From the sales man of Mr. Popejoy to the service guys. They all are amazing the staff as well i feel just at home when i take my car to get it service More

by Mz ana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Popejoy
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