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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,137 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,137 reviews

December 18, 2024

Oscar ( service advisor) is very helpful. He talks to me and update me. I always ask him when I make my appointment. More

by floradimalanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar- Sevice Advisor
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Dec 21, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with Oscar! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 17, 2024

Great experience at the Toyota Service Center! The staff was professional, efficient, and very helpful. My car service was completed on time, and they explained everything clearly. Highly recommen More

by vaidyas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager- Tariq
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Dec 20, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are so happy to read such a great review about Sterling McCall Toyota Fort Bend! We do hope we can be of assistance in the future. Take care!

December 16, 2024

Positive experience with this dealership. I bought 2 Camry here. People in the service center were kind and helpful. More

by sonnyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony zummo
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Dec 20, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 15, 2024

Nice staff but to much wait almost three hours wait. But I am very satisfied. Thanks More

by Ashok Kumar Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very good , Garrett Burleson, Bibin Thomas, Chris Anderson, Bibin Thomas
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Dec 20, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello Ashok, we appreciate you taking the time to leave us this feedback. We will use this as an opportunity to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2024

Quick to diagnose and worked with me to resolve the issues I had with a 2012 Camry. Aiden was courteous and helped throughout the process. More

by z1hou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Aubrey
Report | Print
Dec 16, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2024

Great customer service and decent pricing compared to surrounding Toyota dealerships. Thank you to the rrp More

by Sandii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson
Report | Print
Dec 15, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2024

Very Good customer service. Mr Tariq Jilani who always take care of ne professionaly courteous. Even the C ashier always treats me with smile courteous. Thank you all More

by Fred Bhader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq Jilani
Report | Print
Dec 13, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2024

Very good service. However this oil change took longer than usual due to facility was affected. Would be nice to let us know of issues instead of making us wait and not More

by windson88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Report | Print
Dec 13, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 10, 2024

The service maintenance was long to get the estimated this time interval 1 1/2 hrs. Last time the advisor services person send me estimated in 30 minutes. No good this time if I don’t went to find out More

by gjosenoguera@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ángel Montalvo
Report | Print
Dec 12, 2024 -

Sterling McCall Toyota Fort Bend responded

gjosenoguera@aol.com, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eduardo Rivera Service Director erivera@Sterlingmccalltoyotafortbend.com

December 10, 2024

Fort Bend Toyota made the selection and purchase of my new car to lease clear and simple. More

by kentmc15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Blanco
Report | Print
Dec 13, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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