Back

Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,225 Reviews

20465 Southwest Freeway

Richmond, TX

77469

Directions

By Type

Showing 1,225 reviews

March 11, 2025

Happy with service managers and inside staff but Not so happy with check-in staff. Was made to wait in garage check-in area for 28 mins. While several people were socializing around me, may be because I ha More

by Yogesh Trivedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Garcia
Mar 14, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Yogesh, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend! Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2025

We felt our service was trustworthy today. Jerrell was a kind & helpful service rep! He is sincere & not pushy. More

by Bay City customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrell
Mar 14, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with Jerrell! Feel free to reach out to us if you need anything. Have a wonderful day.

March 11, 2025

Professional and friendly staff. I Always get my car maintenance here with good service and prices. Comfortable waiting area. Thank you. More

by Lainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Mar 14, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Lainey, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

Very nice workers. ..nice job. Only it took about 1/2 day so took off a star. More

by Free Palestine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Defuentes
Mar 13, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 08, 2025

My service rep today, Eli, did a great job explaining everything to me and answering my questions confidently. More

by Byron P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
Mar 11, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 07, 2025

Expecting it to be a good job. Time will tell. Hope it does not disappoint me. More

by Avirani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 09, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

March 07, 2025

Awesome dealership, will work you . My service technician was Adrain, very knowledgeable and friendly..expert workmanship..would recommend this dealership More

by patcraig54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Mar 09, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2025

True Nguyen, the service advisor at the Sterling McCall Toyota Fort Bend kept me updated at every findings on my truck so that I am not in the dark. I also have a different Sterling McCall Toyota closer to More

by nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trieu Nguyen
Mar 09, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Nathan, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend!

March 06, 2025

Awesome dealership. They really work with you to get you the best deal possible. If you do everything online ahead of time, you can be in out in less than 2 hours. More

by tyler522019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunday Odeleke
Mar 07, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 05, 2025

We had an awesome deal on 2025 Sequoia and 2025 Tundra at Sterling Mccall FortBend, Fahim sellman was very patient and helping us through all the process! Highly recommend! More

by plusonevn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fahim
Mar 09, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we're happy you found Fahim to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Thanks for the recommendation, and have an amazing day!

...
5
...