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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
986 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 987 reviews

August 03, 2023

Love getting my truck Serviced at Sterling McCall. Joe Rosilez always gives great Customer Service! More

by erica8125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosilez, Chris Anderson
Aug 23, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 01, 2023

The staff is kind and helpful. My car was serviced in a very timely manner. I am quite please! More

by Rogerbarton67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Aug 04, 2023 -

Sterling McCall Toyota Fort Bend responded

We're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend.

August 01, 2023

I was able to easily book my service appointment online. The dealership had my parts on hand and were able to fix my AC motor as well as the belt. Anthony was a great service rep who checked on my concerns More

by J Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Zummo
Aug 04, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for sharing your positive experience!

August 01, 2023

Always clean and for the most part they're courteous and friendly. Great business people! More

by bessyj.coreas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt (Mathew)
Aug 02, 2023 -

Sterling McCall Toyota Fort Bend responded

We appreciate your positive review about your recent experience with us!

July 31, 2023

Everyone is very nice and knowledgeable. My rep answered all my questions and gave recommendations. Very satisfied More

by awhit1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Chamagus
Aug 02, 2023 -

Sterling McCall Toyota Fort Bend responded

We're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend.

July 29, 2023

Very friendly representative in the service quick . Will recommend in the future. Five star rating. More

by baopvo2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony zummo
Aug 04, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 28, 2023

The service department was fast, clean, had a comfortable waiting area. They did what I wanted done 15 minutes faster than promised. Joe was pleasant and courteous. More

by Phoebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and a cashier
Aug 09, 2023 -

Sterling McCall Toyota Fort Bend responded

Phoebe, we are glad we could help!

July 27, 2023

Awesome services all times. ..two thumbs up!! Job well done lads...Amazing service, on tims More

by butikubwa.ek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Jul 30, 2023 -

Sterling McCall Toyota Fort Bend responded

We appreciate your positive review about your recent experience with us!

July 26, 2023

Damaged hood of car during oil change and didn't have the decency to inform. More

by Recoil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase,
Oct 26, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for bringing this to my attention. I apologize for the damage to your car's hood during the oil change. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Eduardo Rivera Service Director erivera@Sterlingmccalltoyotafortbend.com

July 25, 2023

Mr. Simon was very clear and honest about my service today. He explained everything very simple to me. I will definitely come back for each service to be done! More

by Cristina C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Nguyen , Chris Anderson
Jul 28, 2023 -

Sterling McCall Toyota Fort Bend responded

Cristina, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend.

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