Sterling McCall Toyota Fort Bend

20000 mile oul change Took over two hours for was to be a less than one hour change I had to seek out the advisor rather than being notified that was complete total time th Took over two hours for was to be a less than one hour change I had to seek out the advisor rather than being notified that was complete total time there 2 1/2 hours ETA was 40 12:55 hour More

First Service on New Vehicle Mr.Adams was very professional. He explained everything to us. Waiting area was clean and roomy. Restrooms were clean. Coffee and water area provided Mr.Adams was very professional. He explained everything to us. Waiting area was clean and roomy. Restrooms were clean. Coffee and water area provided to customers is a good idea especially with the tv in the areas. It made time go faster. More

Excellent service Went there for the first maintenance service today and the service was excellent. It was quick and we spend less than an hour. Tariq was excellent and Went there for the first maintenance service today and the service was excellent. It was quick and we spend less than an hour. Tariq was excellent and professional. The waiting area was clean and comfortable. Highly recommend this place. More

Peace of Mind The staff and the service they provide I always find trustworthy. Upon inspection, they assess thoroughly the degree of wear and tear and give you a The staff and the service they provide I always find trustworthy. Upon inspection, they assess thoroughly the degree of wear and tear and give you a timeframe for the repair. A total peace of mind is what you enter driving your car home. More

Great service Service was great was talk to about what needed to be done and why it needed to be done. Bought three vehicles here and everything's been great from s Service was great was talk to about what needed to be done and why it needed to be done. Bought three vehicles here and everything's been great from sales to service, will keep coming here. More

Awesome Johnny Nguyen did an outstanding job as usual! Got the job done right and my car ready in less time than expected. I'm a returning customer for more t Johnny Nguyen did an outstanding job as usual! Got the job done right and my car ready in less time than expected. I'm a returning customer for more than 5 years and planning to stay with this bunch for the long run. More

Fort Bend Toyota Earned My Business Again We bought a pre-owned Lexus from Fort Bend Toyota several years ago and decided to go back for a replacement vehicle. We found the sales team to be e We bought a pre-owned Lexus from Fort Bend Toyota several years ago and decided to go back for a replacement vehicle. We found the sales team to be eager and helpful in assisting us. They had a good selection and offered better prices over the internet. Our original sales representative was now in financing so he assigned us to another salesman. Each time we went to test drive a vehicle they were very helpful and informative. The various members of the sales team knew the vehicles well and were able to answer all our questions. After looking at several vehicles and comparing with choices from Carmax we choose a pre-owned RAV4 from Fort Bend Toyota which gave us the best price.. I also took my Camry there for service recently and the service department was very helpful. More

Service Very good experience, service manager was helpful and nice. In and out quickly. I would like to receive coupons for service. Car wash would have been Very good experience, service manager was helpful and nice. In and out quickly. I would like to receive coupons for service. Car wash would have been nice More

No hassle sales I liked how quick the buying process was without any hassles but what ruined the experience is after I bought my Tundra and left it at their location I liked how quick the buying process was without any hassles but what ruined the experience is after I bought my Tundra and left it at their location to change the leather seats I came back to pick it up and a nice pair of leather gloves I had left at the front passenger seat of the truck were gone so someone took them. It’s unfortunate that I left my gloves there but it doesn’t mean someone should take advantage and steal them. Other than that it was awesome working with Charlie he was friendly and a good salesman. More

First maintenance It was very easy to make an appointment. When I got to the dealership to leave my car was told it was gonna be 2 1/2 hours. They seemed very rushed a It was very easy to make an appointment. When I got to the dealership to leave my car was told it was gonna be 2 1/2 hours. They seemed very rushed and bust. But it was only a one and a half hour wait. No complaints other than the fact that I asked for my car to be washed and when I got my car back it was still pretty dirty in the back and windows were very spotty, even though they said they washed it. More