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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,163 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,163 reviews

January 16, 2025

Excellent and knowledgeable service representatives. We are excited to be able to work with a dealership centered around the customer. More

by lanier.kay0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Robles
Jan 20, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2025

Close to home and a great dealership. I purchased my car from this location and will continue with its maintenance at the same place. More

by jkc10502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Dominguez
Jan 18, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 15, 2025

Tariq Jilani was an excellent customer service representative and treated me with dignity and respect. First class! More

by Parsonrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq
Jan 18, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

January 14, 2025

Jerrell was awesome and explained everything clearly and answered all my questions. I will definitely go back I totally trust them with RAV4. Ask for Jerrell he’s the best More

by netty6295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrell
Jan 15, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jerrell here at Sterling McCall Toyota Fort Bend! We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2025

It was very quick and easy to get maintenance done. Everyone was friendly and professional. More

by mshieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Garcia
Jan 15, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 14, 2025

Lazy , not dutiful sales rep, if they not able to sell you nonsense they pushing, you aren’t welcome! More

by usmanimpax
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aidan
Jan 16, 2025 -

Sterling McCall Toyota Fort Bend responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. John Chun General Sales Manager Jchun@Sterlingmccalltoyotafortbend.com

January 11, 2025

User friendly and good motivation staff specially Angel is the best We love to visit fort bend Toyota center More

by Salim.sikanderali147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson, Bibin Thomas, Chris Anderson, Bibin Thomas
Jan 13, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we're happy you found our staff to be supportive during your experience here at Sterling McCall Toyota Fort Bend. Feel free to reach out to us if you need anything. Have a wonderful day.

January 10, 2025

Oscar Chamagua was very attentive and polite. He explained everything that was needed it with details. More

by loquipimpi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Chamagua
Jan 11, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2025

My service associate was outstanding, Anthony Zummo is the best I have had in the 8 years I have been coming to you for services. This is my 10th Toyota. More

by Mjberthiaume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Zummo
Jan 10, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2025

I went in for Engine light. It took 3 times to return to get it right but I think that they figured it out. The service person, Steven, did everything he could to get it done wi More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Jan 10, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi James, thank you for your kind review; we are happy to pass along your comments to Steven here at Sterling McCall Toyota Fort Bend! We are always more than happy to assist you if anything else comes up. Take care!

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