Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,174 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

Directions

By Type

Showing 1,174 reviews

May 29, 2024

As always excellent service. Very, very nice and friendly people. Thank you for being so special. More

by rrarrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember names. Sorry
Report | Print
May 29, 2024 -

Sterling McCall Toyota Fort Bend responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 25, 2024

Great & Friendly service Definitely recommend them. Took them less than what they said Very satisfied. More

by Valle oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor
Report | Print
May 27, 2024 -

Sterling McCall Toyota Fort Bend responded

We are delighted to know that your experience was great! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 25, 2024

Anthony was very helpful and told me exactly about how long I was gonna wait. I appreciate his help More

by DINORAH VILLELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
May 28, 2024 -

Sterling McCall Toyota Fort Bend responded

We're delighted to learn about your positive experience and the helpful assistance provided by Anthony! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 22, 2024

Alex and the check out desk were very helpful and explained all that was required. More

by Gemstephan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
May 23, 2024 -

Sterling McCall Toyota Fort Bend responded

We're delighted to learn about your positive experience and the great assistance provided by Alex! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 22, 2024

I always go to this dealership for any routine maintenance. Simon, my service advisor at my last visit was very helpful and has a great personality. More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duy (Simon) Nguyen
Report | Print
May 24, 2024 -

Sterling McCall Toyota Fort Bend responded

It's wonderful to hear that you consistently choose our dealership for routine maintenance, and we're delighted that Simon provided you with helpful service during your last visit. We appreciate your positive feedback about his great personality and assistance. We look forward to continuing to provide you with excellent service in the future!

May 18, 2024

Excellent service experience. The assistant service manager was very helpful and assisted me submitting claim form for the repair cost to my extension warranty company. I got my More

by jkuo747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel M.
Report | Print
May 22, 2024 -

Sterling McCall Toyota Fort Bend responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 18, 2024

Well and organized dealership. Highly professional staffs with great customer service. Thank you so much More

by kemieadeniji1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
May 22, 2024 -

Sterling McCall Toyota Fort Bend responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 17, 2024

We had great buying experience. Mr. Hubbard provided great customer service. At each step in the process, we were informed on what was needed and what would be next in the process’s More

by Cmdismuke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Hubbard
Report | Print
May 22, 2024 -

Sterling McCall Toyota Fort Bend responded

Congratulations on your new vehicle! We're thrilled that Mr. Hubbard provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 15, 2024

Unsatisfying service from here because the man who handled my property practiced unhygienic behavior. He could have fixed his pants in private. More

by singingpouray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Anderson
Report | Print
May 15, 2024 -

Sterling McCall Toyota Fort Bend responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 03, 2024 -

Sterling McCall Toyota Fort Bend responded

Thank you for bringing this to my attention. I apologize for this negative experience you had with us. I would like an opportunity to fix this and to earn your business, please contact me at erivera@Sterlingmccalltoyotafortbend.com. I look forward to speaking with you. Eduardo Rivera, Service Director

May 14, 2024

The necessary routine maintenance was addressed as well as a few things that also needed to be taken care of. Matt explained them and worked with me to help me get them completed today. I always feel cared More

by vikeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Dominguez
Report | Print
May 17, 2024 -

Sterling McCall Toyota Fort Bend responded

It's wonderful to hear about your positive experience at Sterling McCall Toyota Fort Bend! Matt's attentiveness and willingness to address all your concerns truly showcase our commitment to excellent customer service. Thank you for sharing your feedback and for being a loyal customer since 2016!

1
...
32
33
34
...
118