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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,174 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,174 reviews

June 07, 2024

Omar Garcia, my service rep,was wonderful. He explained what they would be looking at during the inspection of my car and what services were going to be needed. He was very friendly, knowledge More

by Ldrch99Txlady51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Garcia
Jun 09, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for sharing your positive experience! We look forward to your next visit! Take care!

June 06, 2024

My contact with Fraz has been perfect. He is a great salesman and follows through. I have appreciated his knowledge and assistance in every way. More

by Victor_mj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson, Bibin Thomas, Chris Anderson
Jun 07, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with Fraz! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2024

Took in my Camry for 60k service and it was very fast . The service advisor was very courteous and professional. The price was also very reasonable More

by Ahfang
Recommend Dealer
Yes
Employees Worked With
Tu Vu
Jun 09, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for sharing your positive experience! We look forward to your next visit! Take care!

June 05, 2024

Adrian, was very helpful and answered all my questions. I look forward to my next service visit based on his recommendations for the upkeep and longevity of my Toyota Camry. More

by donnapierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Jun 07, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found Adrian to be so supportive during your experience. Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2024

Gus was a pleasure to work with was very professional , polite and informative and attentive to my needs More

by Billypnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Jun 05, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you so much for the positive review! Thank you again for the great review!

June 02, 2024

Came at 7 am during a bad storm and power outage Registered me on paper and got me on the road inspire of circumstances More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Jun 03, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello Jimmy, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2024

The service advisor is top notch explained everything time estimation right on and update every step of the way More

by dehann2244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Jun 02, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2024

Very caring and efficient at taking care of customers and their vehicles every one involved is kept up to date regarding procedures and any necessary changes. More

by togodad
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
R. Becerra Sr. & Jr. And the members of the service Dept.
Jun 02, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2024

The service attendant was very prompt. The lent of tone for the service was short More

by Pee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Asst service mrg
May 30, 2024 -

Sterling McCall Toyota Fort Bend responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 29, 2024

If you are a Fort Bend employee, this is the place to go. They honor discounts for employees. Thank you for the excellent service. More

by maria v
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharrif Shatry and Giane Pugh
May 30, 2024 -

Sterling McCall Toyota Fort Bend responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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