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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,174 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,174 reviews

July 16, 2024

Always quick and prompt with services service rep always smiling and eager to help anytime More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Becerra
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Jul 17, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2024

Anthony was amazing, kept me in contact and explained everything in detail. I definitely will be going back for my future maintenance. More

by brucerporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jul 17, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with Anthony! We do hope we can be of assistance in the future. Take care!

July 15, 2024

Great place for service. The folks always take great care of my vehicle. A ‘Straight Up’ place. More

by hpalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robles , Garrett Burleson, Bibin Thomas, Chris Anderson
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Jul 17, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2024

Can’t diagnose the problem with my truck, they need a mechanic and not just computer techs More

by K2realty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamran ali
Report | Print
Jul 19, 2024 -

Sterling McCall Toyota Fort Bend responded

K2realty, I see you were not completely satisfied with our services, but I cannot tell why without more details. I really would like to try to resolve any issues you may have had with this service visit. Please contact me so I can assist you. Eduardo Rivera Service Director erivera@Sterlingmccalltoyotafortbend.com

July 13, 2024

Excellent service, friendly people, clean bathroom, need more chairs for customers, and fix the other coffee machines. More

by Aleta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khan, Atif
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Jul 15, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello Aleta, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

my Tacoma was making a noise and a mechanic showed me that it was not a problem. He knew his business More

by waynesmith747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson, Bibin Thomas, Chris Anderson
Report | Print
Jul 13, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 11, 2024

Angel Montalvo provided great service communicated clearly with the services my car needed along with cost. More

by nallelycortes45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Montalvo
Report | Print
Jul 12, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2024

Excellent service very fast and well done. buen service rapid y bien Hecht,lo recommend a todos More

by Saraviaarmando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson, Chris Anderson
Report | Print
Jul 10, 2024 -

Sterling McCall Toyota Fort Bend responded

Hola, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! ¡Gracias por la recomendación y que tengas un día increíble!

July 06, 2024

I’ve been using this dealership since I moved here. That was in 2017.. never had a problem with anyone. They are very courteous and steer me in the right direction. Always a pleasure dealing with them. More

by tomk89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamram Ali
Report | Print
Jul 08, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2024

Service warranty not honored by service associate. They did nothing to research the issue. I More

by rdlagess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Burleson, Bibin Thomas, Chris Anderson
Report | Print
Jul 12, 2024 -

Sterling McCall Toyota Fort Bend responded

Thank you for speaking with us over this misunderstanding. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at erivera@Sterlingmccalltoyotafortbend.com. Eduardo Rivera, Service Director

Jul 13, 2024 -

rdlagess responded

I heard from the other Toyota dealer owned by Sterling McCall, but was surprised to get this response since I’ve not heard any from your dealership. I have since chosen to drive a little further into Houston to get my service in the future at the other dealership.

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