Sterling McCall Toyota Fort Bend

Friendly and knowledgable. Was greeted immediately and service started. Was kept up to date on progress. Overall great experience. Was greeted immediately and service started. Was kept up to date on progress. Overall great experience. More

This is our second purchase in 2024. And everything was as smooth and easy as the first purchase.. We specifically went to the same sales associate because he was so awesome the first t And everything was as smooth and easy as the first purchase.. We specifically went to the same sales associate because he was so awesome the first trip. More

The process was very fast for acquiring a used car Toyota Corolla with the help of Tosin Corolla with the help of Tosin More

Excellent service, and servicemen very polite also very nice and quick, made reservation and it was right there. nice and quick, made reservation and it was right there. More

Good friendly adviser. The time to work on car was very efficient and coffeehouse is great. The time to work on car was very efficient and coffeehouse is great. More

Sterling McCall ft bend Toyota offers great service, friendly staff comfortable waiting area free coffee and donuts(if you get there early) friendly staff comfortable waiting area free coffee and donuts(if you get there early) More

Excellent customer service and experienced individuals that work for this dealership and I will continue to purchase my vehicles here that work for this dealership and I will continue to purchase my vehicles here More

A disappointing first experience with this service center. The only well-handled part of the experience was when I called to schedule the appointment, the rest left much to be desired. When I asked fo center. The only well-handled part of the experience was when I called to schedule the appointment, the rest left much to be desired. When I asked for a 200k mile service, there was no information on what that meant. When I payed the $100 bill, it appeared to just be an oil change - though I had asked for the tires to be rotated as well. After their inspection, they recommended $6500+ worth of repairs for a car worth $3500-4000. I denied all the services and am having a second opinion on the recommendations. When I arrived to pick up the car, there was no greeting, no guidance on what to do or where to go to get my keys, car, etc. After a while of no staff member asking what I needed, I apologetically interrupted one who was working and they directed me to the cashier. All of the interactions in-person left much to be desired. It doesn't not come across as a place interested in the customer, as much as it's just interested in checking the boxes. I wanted to give them a shot here at 200k, but I'm not sure I'll ever go back. More

I only communicate with Joe Rosilez, as I’ve known him for years. He directed me to talk to Angel Montalvo, who checked my vehicle in for repairs. He was very attentive to my request. All others I’ve talk for years. He directed me to talk to Angel Montalvo, who checked my vehicle in for repairs. He was very attentive to my request. All others I’ve talked to has been a disappointment. More

Agradecido con el trato y con José por ayudarme a obtener mi auto gracias s mi auto gracias s More