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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,170 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,170 reviews

August 26, 2024

I was charged for material that I supplied. I didn’t catch it until after I left. More

by eric.bradicich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Burleson, Bibin Thomas, Chris Anderson
Report | Print
Aug 31, 2024 -

Sterling McCall Toyota Fort Bend responded

eric.bradicich, Thank you for informing me about your recent experience. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Eddie Rivera Service Director Email: erivera@fortbendtoyota.com

August 25, 2024

I had a great buying experience. I bought a pre owened Sienna. Syed Rizvi is the best salesman. Very forthcoming and no usual salesman tactics. More

by Fawad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SYED Rizvi, Chris Anderson
Report | Print
Aug 31, 2024 -

Sterling McCall Toyota Fort Bend responded

Fawad, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 25, 2024

The inspection report I received yesterday was the most thorough car report I have ever had. They identified 10 potential items that needed attention - and included pictures to support their items. I was v More

by Don Dalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar and Adrian , Bibin Thomas, Chris Anderson
Report | Print
Aug 31, 2024 -

Sterling McCall Toyota Fort Bend responded

Don, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2024

The advisor Roy was very courteous and knowledgeable. He explained everything, especially he checked about any recall. More

by Abraham joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Report | Print
Aug 31, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello Abraham, we're happy you found Roy to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

My asst. Service Mgr. Jarrell Cassimere was outstanding & totally explained everything to me. Thank you More

by sandra.blackbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Aug 24, 2024 -

sandra.blackbird responded

Read my reply that I just sent in earlier today.

Aug 24, 2024 -

sandra.blackbird responded

I already did.

Aug 31, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello, we're happy you found Jarrell to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

Great service…and fast. Courteous and professional people that listen to you and suggest the proper maintenance you vehicle needs. More

by Mrkerv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin J. and Cameron
Report | Print
Aug 25, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2024

I love how a video is sent to describe what is needed. Words help but a video is worth a 1000 words. More

by Sp77545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sifuentes
Report | Print
Aug 24, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2024

Collin is very helpful to me. I really appreciate the time he takes to explain things to me More

by mlwilliams80
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Lutz
Report | Print
Aug 23, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Thank you, and have a fantastic day!

August 17, 2024

Performs above expectations and shows deep concern in making you satisfied. Treats everybody with respect More

by embidoaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Garrett Burleson, Bibin Thomas, Chris Anderson
Report | Print
Aug 19, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 17, 2024

They are the best in what they do, that’s why I keep coming back More

by canazodoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Aug 18, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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