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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,170 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,170 reviews

September 12, 2024

Roy Becerra, Awesome. Wait time, super. And they do not pressure you to get add one. They advised, educate, and let you make your own decisions. More

by T-Lady65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Becerra
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Sep 15, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2024

Excellent Service and great customer support, everything went right for the request, I love this dealer More

by pilotdanieljpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
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Sep 13, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

September 10, 2024

The service was great! Everyone was very friendly and polite. Service was done very quickly. More

by sissywheat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Sep 13, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 09, 2024

The place is clean. I love the new look of the restrooms. Really clean but I do not like the coffee bar. They changed it. No options for what kind of coffee we want. More

by camin_sdejesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Zummo
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Sep 13, 2024 -

Sterling McCall Toyota Fort Bend responded

Thank you for taking the time to leave us a review and for your feedback about the coffee selection! We look forward to your business with us again!

September 09, 2024

Number of things went wrong. At end of service, the service advisor did not put discount on invoice. I lost my wheel lock and they said it was not their problem. I would not reco More

by cwong5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Burleson, Bibin Thomas, Chris Anderson
Report | Print
Sep 10, 2024 -

Sterling McCall Toyota Fort Bend responded

cwong5, Thank you for informing me about your recent service experience. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Eduardo Rivera Service Director erivera@Sterlingmccalltoyotafortbend.com

September 09, 2024

Very friendly, knowledgeable service advisors and clean dealership. Easy scheduling and follow up.Great job More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrell Cassim, Service Advisor
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Sep 11, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi Ram, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend! We are always more than happy to assist you if anything else comes up. Take care!

September 08, 2024

Jerrel provided excellent service. He took care of my car well and went through all things needed to be done in car More

by salimmomin1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrell, Chris Anderson
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Sep 09, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found Jerrel to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2024

The battery work was done efficiently and as always Steven is a great staff. Keep the good technicians and staff happy. More

by arabnk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevan
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Sep 10, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

Great service like bi have for the las 18 years Is my favorite dealer. The best. To me More

by Jimmyn1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Sep 09, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are so happy to read such a great review about Sterling McCall Toyota Fort Bend! Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2024

Quick service. Clear explanation. But there is no quick car wash. Good attitude. Have a nice day. More

by Edwardhu06
Recommend Dealer
Yes
Employees Worked With
Anthonie zumman, Chris Anderson
Report | Print
Sep 08, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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