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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,051 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,051 reviews

November 02, 2024

Cesor Averado ( Service Advisor) is the man behind my visits to this location True Great Customer Care example. More

by razama1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesor Alverado
Report | Print
Nov 04, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cesor here at Sterling McCall Toyota Fort Bend! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2024

Customer service was excellent. Their feedback on the status of my vehicle was awesome. I was in and out in less then an hour. More

by My Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson, Bibin Thomas, Chris Anderson
Report | Print
Nov 05, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 01, 2024

Aidan Aubrey was delightful! Very professional and made the experience easy! Will definitely contact him if need be! More

by Debbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Aubrey
Report | Print
Nov 04, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi Debbe, thank you for your kind review; we are happy to pass along your comments to Aidan here at Sterling McCall Toyota Fort Bend! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

Wonderful experience, sales team got to the number that i wanted. Extremely happy with my new vehicle. More

by Jose Torrez Maria Franchi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zyed
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Nov 02, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

It was a very pleasant experience. The staff and everyone were awesome. I would definitely be going there for the purchase of my next vehicle. More

by butterfly2496
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Hubbard, Tommy ????, Garrett Burleson, Bibin Thomas, Chris Anderson
Report | Print
Nov 02, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2024

Great experience at this Toyota dealership. They were quick, efficient, and they did the work perfectly. More

by pateldimplev
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Nov 02, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2024

worked very hard to finish service in a timely manner nice waiting room and pleasant atmosphere More

by DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CESAR
Report | Print
Nov 01, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi David, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Toyota Fort Bend. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2024

Mr. Harry met us outside and showed the cars dad was interested in. He was very professional, patient, and answered all our questions respectfully. His mannerisms were welcoming, and he gave dad all the More

by bkteach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Harry
Report | Print
Nov 01, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Toyota Fort Bend. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2024

All good but cashier who had no patience and was not very friendly. It was a bad feeling. More

by RH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
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Nov 01, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (281) 341-5900 so we may assist you in moving forward towards a resolution.

October 27, 2024

Good customer service. Andrew Situentes has a very good customer service. I will always refer friends and family More

by Bridget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Situentes
Report | Print
Oct 28, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi Bridget, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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