Sterling McCall Toyota Fort Bend

Very good service experience. Service guy did a good job listening and performing my request Service guy did a good job listening and performing my request More

I wish I got his name, but I think he was a porter? He welcomed me as soon as I pulled up and took off to find an advisor for me. It just so happened that the Asst Service Manager, Steven, saw me waiti He welcomed me as soon as I pulled up and took off to find an advisor for me. It just so happened that the Asst Service Manager, Steven, saw me waiting alone in the drive. It was obvious he’d just come back from a break, but nonetheless he immediately paused to help. Having worked dealer service before, I can say that I’ve never seen a manager willingly take on a customer. Not to mention doing it with genuine positivity. Kudos, for real. That’s top notch service. Everybody at the dealership is very friendly and I’ve only had good experiences! More

Mr. Hao Du is always supportive. Also Mechanical members kindly explained me in details, thanks kindly explained me in details, thanks More

Andrew Sifuentes treated me with respect and kindness throughout the ordeal of getting my car fixed. I can't say enough about this young man. Larry Robinson was easy to work with made car decisions easy throughout the ordeal of getting my car fixed. I can't say enough about this young man. Larry Robinson was easy to work with made car decisions easy. More

I had no appointment and they took care of me in about an hour. They did a full inspection on my car even though I told them that I had a brake issue. The inspection led to them discovering that I need to ch hour. They did a full inspection on my car even though I told them that I had a brake issue. The inspection led to them discovering that I need to charge my radiator hoses. I appreciate that they did the full inspection because they uncovered more problems such as wipers, & AC filter which they fixed. They checked my tires and measured each thread. They recommend that by next service, I may need to change my tires. Overall, the service was great and they paid for my uber from and back. As always, the service is great and fast. More

They responded and used my car’s warranty to solved my car all the problems . car all the problems . More

Good quality staffing and facility. Prices can be high, but willing to negotiate. Nice customer waiting areas with refreshments. Prices can be high, but willing to negotiate. Nice customer waiting areas with refreshments. More

Oscar greeted us very promptly, and he explained the time it would take. The dealer was clean with refreshments available. The vehicle was returned within the estimated time. it would take. The dealer was clean with refreshments available. The vehicle was returned within the estimated time. More

The dealership is convenient and easy to find the area. The service advisor is nice and helpful. The service advisor is nice and helpful. More

I love it. They really got on it right away even I have no appointments. Definitely coming back! They really got on it right away even I have no appointments. Definitely coming back! More