Sterling McCall Toyota Fort Bend
Richmond, TX
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I was very pleased with the service. Aidan was very helpful in taking care of my needs for my vehicle, and letting me know about all repairs that are needed to keep my vehicle running sm Aidan was very helpful in taking care of my needs for my vehicle, and letting me know about all repairs that are needed to keep my vehicle running smoothly. Thank You so much. More
This is the first time since buying my first new car in 1965 that I have had a remarkably pleasant and efficient dealership service department experience. My service representative, Angel Montalvo was cour 1965 that I have had a remarkably pleasant and efficient dealership service department experience. My service representative, Angel Montalvo was courteous, well informed, and very deferential of my advanced years. The agency was consumer-centric, spotless and best of all my wait lasted 43 minutes from arrival to departure. Better yet, I scheduled online st 1730 the day before. My overall experience was so pleasant that I sent photos of a new Land Cruiser to my wife while waiting and will return with her tomorrow just in case she would like something special for our 51st wedding anniversary coming up in a few weeks! Thanks Angel and thanks Ft. Bend Toyota, Dr. cornelius Gorman More
Service was great! !! They were very attentive, courteous, and had me out the door in less than 30 mins! Definitely recommend! !! They were very attentive, courteous, and had me out the door in less than 30 mins! Definitely recommend! More
I’ve been to different Toyota dealerships and this one is the best when It comes to service. They are very quick to see me, there’s never a long queue, and the agents are really nice. the best when It comes to service. They are very quick to see me, there’s never a long queue, and the agents are really nice. More
I live in the state of Florida, and when I come to visit my daughter each year I always go to Sterling McCall auto dealer for a yearly physical on my car as I travel a lot. I have found them to be honest my daughter each year I always go to Sterling McCall auto dealer for a yearly physical on my car as I travel a lot. I have found them to be honest and thorough in what they say and what they do and I will repeatedly come to them when I come back from Florida or West Virginia. They’re very trustworthy and honest. More
In regards to the service department, it was unacceptable. I went in there for a simple oil change, wiper blade replacement, and a bumper recall to be fixed. After an hour , I see that my vehicl unacceptable. I went in there for a simple oil change, wiper blade replacement, and a bumper recall to be fixed. After an hour , I see that my vehicle comes out and is parked. I waited for a call/text to tell me work is completed but no one contacted me. After another 2 hrs and request if my car is done, they finally get the “paperwork” done on my service. I lost respect in coming back to this place for service and future purchases. More
Mr Anthony my service advisor was professional from start to finish. He kept me well informed of what needed to be done and answered all my questions. He also worked me through work done at the end of the se to finish. He kept me well informed of what needed to be done and answered all my questions. He also worked me through work done at the end of the service. More