Sterling McCall Toyota Fort Bend

Sterling McCall provides accurate cost and time estimates for service, There is a great coffee bar while you wait and you meet other interesting Toyota owners. A the sales crew .. they will down sell you! Wh for service, There is a great coffee bar while you wait and you meet other interesting Toyota owners. A the sales crew .. they will down sell you! Who does that?! People who want your repeat business - that’s who! More

I get there and I had an appointment and I’m told it’ll take an hour half to two hours. They Uber me back to my home and 3 and half hours later I get myself an Uber to go back to see what’s taking so long. take an hour half to two hours. They Uber me back to my home and 3 and half hours later I get myself an Uber to go back to see what’s taking so long. I get there my car done. It’s so hot in the car like it’s been done just sitting outside. I won’t be returning. More

Service is good but I had been overcharged. I only had oil and transmission fluid change. They charged me $368.00. That was too much. I only had oil and transmission fluid change. They charged me $368.00. That was too much. More

Excellent fast service on time per scheduled appointment. I would highly recommend the service of Fort Bend Toyota I would highly recommend the service of Fort Bend Toyota More

The service dept used to be great but now it is not. I had horrible service last couple of times I had horrible service last couple of times More

My service advisor (Tariq) always does a great job explaining everything and what needs attention right away. explaining everything and what needs attention right away. More

I waited four hours for a regular service on my car. Despite being there on time, the work didn’t start until two hours later, only after I spoke with the provider. The entire process took four hours in Despite being there on time, the work didn’t start until two hours later, only after I spoke with the provider. The entire process took four hours in total, and during this time, I was left waiting without any updates or consideration for my time. It was a frustrating experience, and I was even left starving. I’m very disappointed with the service and will not be returning in the future More

The team at Sterling McCall made the buying process super easy. Ask for Patrick Carino he was amazing and I will definitely be back again when I need a vehicle. easy. Ask for Patrick Carino he was amazing and I will definitely be back again when I need a vehicle. More

Angel was a great service advisor. But for the first time since 2020, all the other service was not good. Angel was the only advisor working this morning. The others were standing g But for the first time since 2020, all the other service was not good. Angel was the only advisor working this morning. The others were standing groups talking and laughing. After I paid for my service. I had to stand outside for 10 minutes for the valet to talk to me, and then another 10 minutes for him to go somewhere behind the service center to get my car. I am handicapped and I am not supposed to stand for 20 minutes. More

They did what I asked them to do in a timely manner. Although they suggested other things I might need to get done, they did not pressure me to accept services I was not ready to have done. Although they suggested other things I might need to get done, they did not pressure me to accept services I was not ready to have done. More